HR, Procurement & Logistics Officer at IREMBO SACCO
NYAGATARE | Deadline 20-08-2026
IREMBO SACCO NYAGATARE
JOB ANNOUNCEMENT
IREMBO SACCO NYAGATARE hereby invites qualified, competent,
and motivated candidates to apply for the following position available at its Head Office
HR, Procurement & Logistics Officer
Position Name HR, Procurement & Logistics
Officer Reports Head of Finance & Administration Responsibilities
& tasks
Under the supervision and guidance of the Head of Finance
& Administration:
- To
work diligently on the assigned tasks on time and to produce results;
- To
comply with the instructions of the employer or his/her representative;
- To
take good care of and manage the equipment assigned to him/her in his/her
work;
- To be
at work and respect working days and hours;
- To
maintain confidentiality of work;
- To
provide basic identification documents before starting work;
- To
follow the principles and rules governing the conduct of the Cooperative's
business activities;
- Plans
and schedules the procurement of materials and services requested by the
various departments and branches of the IREMBO SACCO NYAGATARE;
- Carries
out local market research and procuring local supplies;
- Places
procurement orders, follows shipment, forwarding and clearance and
ascertain availability of transport for delivery to user;
- Ensures
timely delivery of procurement orders; follows shipment, forwarding and
clearance and ascertains availability of transport for delivery to users;
- Ensures
that all supplies purchased/donated are received by Goods Receiving Note,
are properly handled;
- Prepares
tender documents and oversees procurement and tender processes;
- Executes
procurement contract negotiation and forwarding of contract documents for
approval and signature;
- Conducts
quality control on supplies and materials received;
- Ensures
that recording and control of stock items is adequately maintained to
ensure that the IREMBO SACCO NYAGATARE does not suffer loss due to
negligence or theft;
- Develops
and ensures the efficient implementation of the procurement annual plan
and overall procurement strategies using best procurement practices and
approved policies;
- Informs
the Procurement Committee and the Tender Committee about status in
procurement and budget usage;
- Maintains
a detailed inventory of stocks records including inflows and outflows of
material;
- Responsible
for sale and disposal of IREMBO SACCO NYAGATARE assets;
- Conducts
periodic assessment of supplier performance;
- Reports
on indications of mis procurement;
- Is the
first point of contact for suppliers;
- Participates
in the process of employee recruitment, selection, contracting and
onboarding process of new employees;
- Compiles,
manages and updates employee file;
- Issues
and maintains the staff job profiles;
- Assisting
in position and salary grading vis a vis job classification;
- Performs
salary administration and other employees’ remunerations;
- Initiates
and coordinates capacity development, performance management and
appraisals;
- Checks
regularly the correct execution of mission allowances and leave requests;
- Leads
the process of disciplinary sanctioning and handling appeals against
disciplinary sanctions;
- Is
responsible for the job rotation and systematic career and succession
management;
- Leads
the conductions of difficult interviews with employees;
Any other duty that does not conflict with the laws and
regulations as requested by the Head of Finance & Administration or his/her
superior authority.
Qualification Criteria/Job Requirements
- Bachelor’s
degree in Procurement & Supplies Management, Management, Business
Administration/Law or related field.
- Three
(3) years of relevant experience in the areas relevant to supply chain
management, procurement and logistics and related fields or a recognized
qualification in procurement is preferable.
- Integrated
knowledge and understanding of support services concepts, practices,
systems, and procedures.
- Ability
to interact and deal with people.
- Planning,
organizational, analytical and decision-making skills.
- Archives
reports and administrative documents (business plan etc.);
- Conducts
research and prepares presentation on the market, IREMBO SACCO NYAGATARE
positioning, competition etc;
- Prepares
and monitors invoices;
- Prepares
documents for meetings and takes accurate minutes of meetings;
- Develops
and updates administrative systems to make them more efficient;
- Exhibits
polite and professional communication via phone, e-mail, and mail;
- Perform
any other tasks requested by the supervisor.
Interested candidates are requested to submit:
- Application letter addressed to the Managing Director of Irembo SACCO Nyagatare. Updated Curriculum Vitae (CV).
- Copies of academic certificates and transcripts.
- Copy of National ID.
- Any other supporting documents.
Submission Details
Applications
should be submitted physically to:
IREMBO SACCO NYAGATARE - Head Office Office of the Head of Finance and Administration
The deadline for submission of applications is 20 August 2026 at 05:00 PM.
Only shortlisted candidates will be contacted for further recruitment processes.
Done at Nyagatare, Rwanda.
Management
IREMBO SACCO NYAGATARE
Customer Care Officer at IREMBO SACCO NYAGATARE |
Deadline 20-08-2026
IREMBO SACCO NYAGATARE
JOB ANNOUNCEMENT
IREMBO SACCO NYAGATARE hereby invites qualified, competent,
and motivated candidates to apply for the following position available at its Head Office
Position Name Customer Care officer (branch
and outlet) Reports Branch Business Manager Responsibilities
& tasks
Under the supervision and guidance of the Branch Business
Officer with Reporting line to the Branch Business Manager:
- To
work diligently on the assigned work on time and to produce results;
- To
comply with the instructions of the employer or his/her representative;
- To
take good care of and manage the equipment assigned to him/her in his/her
work;
- To be
at work and respect working days and hours;
- To
maintain the confidentiality of work;
- To
provide basic identification documents before starting work;
- To
follow the principles and codes of conduct governing the business
activities of the Cooperative;
- Welcomes
members/customers, provides advice and recommendation where to find the
right contact person;
- Handles
complaints professional and provides a courteous approach to resolving
complaints;
- Files
documents of the SACCO, e.g., member documents;
- Initiates
and updates all documents related to members information (e.g., electronic
customer file, membership applications, authorizations, customer notes);
- To
provide good and efficient service to customers;
- To
follow up on customer complaints that have been referred to other
appropriate authorities;
- Assist
in resolving daily customer issues and ensure that they are timely
responded in accordance with established customer service policies and
regulations;
- Maintain
knowledge of all products and services offered by the Cooperative and provide
information on the Cooperative's products and activities to members and
customers in general;
- Receive
and assist members and customers in general who require services related
to deposits and withdrawals and ensure the security of related documents;
- Ensure
that the information recorded in the member's passbook matches with
his/her account in the electronic system;
- Collect
and report on unresolved customer complaints or issues and requests for
follow-up, documentation and submission to the relevant authority for
consideration;
- Assist
in the implementation of the Cooperative's policies, procedures and
guidelines for customer care;
- Participate
in the implementation of the customer care policy and in particular the
protection of financial services consumers;
- Inform
and explain to members and customers information regarding the contents of
their accounts;
- Assist
customers in completing any documents that may be required;
- Conduct
Customer Satisfaction Surveys in accordance with the relevant regulations;
- Open
new accounts and ensure that their documents are submitted to the relevant
department or employee for approval;
- Maintain
good relations with all customers, focusing on changes and new needs in
the Cooperative;
- Issue
bank statements to members and customers after payment of the required
fees;
- To
provide advice to members and clients in general by teaching them how to
invest and maintain a culture of saving;
- To
perform other duties that do not conflict with the laws and regulations
required by the supervisor or his/her superior authority.
Qualification Criteria/Job Requirements
- At
least secondary education (A2) in related domain.
- Excellent
service orientation and attention to details regarding the atmosphere in
the SACCO.
- Good
communication and interpersonal skills.
- Two
years’ experience in customer care services.
- Excellent
multi-tasking skills and be able to function under pressure.
- Excellent
negotiation skills and be able to influence people.
- Must
be patient and willing to help others in solving problems while
maintaining a positive attitude at all times.
Interested candidates are requested to submit:
- Application letter addressed to the Managing Director of Irembo SACCO Nyagatare. Updated Curriculum Vitae (CV).
- Copies of academic certificates and transcripts.
- Copy of National ID.
- Any other supporting documents.
Submission Details
Applications
should be submitted physically to:
IREMBO SACCO NYAGATARE - Head Office Office of the Head of Finance and Administration
The deadline for submission of applications is 20 August 2026 at 05:00 PM.
Only shortlisted candidates will be contacted for further recruitment processes.
Done at Nyagatare, Rwanda.
Management
IREMBO SACCO NYAGATARE
Senior Internal Auditor at IREMBO SACCO NYAGATARE |
Deadline 20-08-2026
IREMBO SACCO NYAGATARE
JOB ANNOUNCEMENT
IREMBO SACCO NYAGATARE hereby invites qualified, competent,
and motivated candidates to apply for the following positions available at its Head Office
Internal Audit & Compliance department
- Senior
Internal Auditor
Position Name Senior of Internal Auditor Reports
to Managing Director/Supervisory Board Responsibilities
& tasks
Under the supervision and guidance of the Supervisory board
with reporting line to the Managing Director:
- To
work diligently on the assigned work on time and to produce results;
- To
comply with the instructions of the employer or his/her representative;
- To
comply with the laws, regulations and decisions of the Cooperative;
- To
take good care of and manage the equipment assigned to him/her in his/her
work;
- To be
at work and to respect working days and hours;
- To
maintain confidentiality of work;
- To
provide basic identification documents before starting work;
- To
follow the principles and rules governing the conduct of the Cooperative's
business activities;
- Plans
and monitors the day-to-day running of business to ensure efficiency and
high quality of work in the department;
- Supervises
and supports the staff in their roles of implementing their tasks and
responsibilities;
- Participates
in all management meetings;
- Creates
strategies for the department with senior management;
- Revises
and/or formulates all related policies and promote their implementation;
- Oversees
compliance with regulations and procedures applicable to the departments;
- Establish
the internal control checklist as per Central Bank Regulation in force;
- Submit
to the Central Bank on a regular basis an internal audit report as
required for by central Bank regulation in force;
- Advising
management on compliance with laws, regulations, directives, rules and
standards applicable to the Cooperative;
- Assisting
management to effectively manage the cooperative’s risk;
- Review
the risk measurement and stress testing on future liquidity chocks;
- Educating
staff on compliance issues;
- Assessment
of the contingency plan to manage liquidity risk;
- Acting
as a contact point for compliance queries from staff;
- Oversee
the interpretation of laws and regulations if may be outsourced as
specific tasks of the Compliance function;
- Manages
relationships/agreements with staff, members/ customers and other external
partners;
- Prepares
timely and detailed reports on financial and operational performance of
the department;
- Oversees
and manages all audit and internal control operations;
- Ensure
the application of the internal control guidelines in order to prevent any
malpractices;
- Supports
the external auditors during their mission in auditing the
IREMBO SACCO NYAGATARE;
- Develops
the audit plan;
- Prepares
and deliver timely audit reports;
- Proposes
measures to improve the quality of the internal audit;
- Report
functionally to the Audit committee and administratively to the Managing
Director;
- Oversight
of all operations of the IREMBO SACCO NYAGATARE including the operations
of staff and elected organs and providing the report to the Supervisory
Committee and the BoD and follow up the implementation of all
recommendations provided in his/her reports;
- Verify
that the resolutions of the IREMBO SACCO NYAGATARE organs (BoD, GAM and
SB), instructions from NBR, RCA recommendations are implemented;
- Perform
any other tasks requested by the BOD/MD/Supervisory Board.
Qualification Criteria/Job Requirements
- Master’s
degree in accounting or Finance/ Accounting/Business Administration and
related fields or Bachelor’s degree in Finance/ Accounting/Business
Administration and related fields with 10 years of experience on senior
management positions in Microfinance/banking industry.
- Professional
qualification in auditing is highly recommended.
- Minimum
five (5) of experience in internal audit & compliance.
- Several
years of experience in auditing, and a thorough understanding of
Microfinance Banking and accounting practices.
- Good
strategic thinking, with risk and control consciousness.
- Strong
analytic skills.
- Strong
decision-making abilities.
- Excellent
communication skills.
- Strong
leadership and people management skills.
- Professionalism
and integrity.
- Working
knowledge of data analysis and performance/operation metrics.
- Fluency
in spoken and written English. Knowledge of French is added advantage.
- Advanced
knowledge of MS Office including: Microsoft Word, Excel, and Outlook,
Microsoft PowerPoint and Adobe Acrobat.
Interested candidates are requested to submit:
Application letter addressed to the Managing Director of Irembo SACCO Nyagatare. Updated Curriculum Vitae (CV).
Copies of academic certificates and transcripts.
Copy of National ID.
Any other supporting documents.
Submission Details
Applications
should be submitted physically to:
IREMBO SACCO NYAGATARE - Head Office Office of the Head of Finance and Administration
The deadline for submission of applications is 20 August 2026 at 05:00 PM.
Only shortlisted candidates will be contacted for further recruitment processes.
Done at Nyagatare, Rwanda.
Management
IREMBO SACCO NYAGATARE
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