4 Job Positions at Amasezerano Community Banking (ACB)
Ltd: (Deadline 19 December 2025)
Head of Business and Operations at Amasezerano Community
Banking (ACB) Ltd: (Deadline 19 December 2025)
VACANCY ANNOUNCEMENT
Background
ACB Plc is a Christian Micro Finance Institution that
started its operations in August 2006. It is licensed by the National Bank of
Rwanda (BNR). Our vision is to be a leading Christian financial institution
that contributes to holistic and sustainable development. Our mission is to
bring holistic transformation into the community through quality financial
services. Our values are quality service, transparency, integrity and
accountability. We are committed to taking financial services closer to the people.
AMASEZERANO Community Banking (ACB) Plc is looking for
qualified, competent, committed, proactiveand self-motivated
individual to occupy the following positions.
|
HEAD
OF BUSINESS AND OPERATIONS
Department: Business & Operations
Reporting
to: Managing
Director
Number
of positions: 1
Job
summary
Responsible
for driving sustainable business growth and operational excellence
performance across the Bank. The role translates strategy into measurable
results by overseeing branch and digital operations, revenue growth, cost
efficiency, client experience and regulatory compliance, while ensuring
responsible finance and strong risk management in line with the institution’s
mission and the National Bank of Rwanda requirements.
I.
KEY ROLES AND RESPONSIBILITIES:
- Lead business planning by
develop and implementing the institution’s annual and medium-term
business plans, sales strategies and distribution expansion aligned to
the Bank’s strategy.
- Identify growth
opportunities including products, channels, regions and lead commercial
pilots and rollouts for new products such as microloans, savings,
value-chain finance, MSME, etc.
- Set revenue, portfolio
growth and profitability targets and ensure their delivery in
collaboration with branch Managers.
- Oversee all operational functions including loan operations, credit administration,
recovery, branch operations, and client onboarding.
- Optimize branch and agent
network performance and channel mix (branches, mobile, field officers,
and agents).
- Coordinate with Credit
& Recovery Manager to ensure credit policy, operational procedures
and segregation of duties are implemented and followed especially in
Branches.
- Coordinate with Risk & Compliance
Manager to ensure compliance with Rwandan regulatory requirements
including National Bank of Rwanda and microfinance regulations and other
external regulations, anti-money laundering (AML/CFT), taxation, and
reporting obligations.
- Coordinate with internal
audit and external auditors to remediate findings.
- Manage cost drivers and
operational budget; coordinate budgeting and monthly management
reporting.
- Drive portfolio quality in
collaboration with Branches, set underwriting standards,
portfolio-at-risk (PAR) targets and collections strategy.
- Monitor business
performance via KPIs and ensure timely, accurate management information
(MIS) for decision making.
- Lead, coach and build a
high-performing operations and business team including branch managers,
operations managers, Business development Officers, Branch operations
Officers, and customer service officer.
- Define clear KPIs, career
pathways and capability-building programs in the department.
- Ensure strong client
protection standards, grievance mechanisms and high levels of client
satisfaction.
- Oversee responsible product
design and transparent client communications.
- Manage relationships with
regulators, funders, partners (payment providers, fintechs, etc)
- Support fundraising and
investor / lender reporting as required.
II. REQUIRED
SKILLS, EXPERIENCE AND QUALIFICATION
- Bachelor’s degree in
Finance, Business Administration, Economics or related field. Master’s
degree is an added value.
- 5 minimum years of working
experience in finance/operations preferably in banking or financial
services with 2+ years in leadership role.
- Proven track record
managing multi-branch operations, meeting growth & portfolio quality
targets.
- Strong knowledge of
microfinance products, MSME financing and client segmentation.
- Experience with core
banking systems / MIS, mobile money/payment integrations, and basic data
analytics.
- Solid understanding of
credit risk measurement, provisioning, collections, and portfolio
management.
- Familiarity with Rwandan
regulatory environment, AML/CFT rules, and client protection standards.
- Results-driven with strong
commercial orientation — ability to balance growth and portfolio
quality.
- Excellent people leadership
including, developing and motivating staff at all levels.
- Strong analytical skills
including forecast models and interpret KPIs.
- Strong communication skill,
adapt at presenting to senior management, Board and external
stakeholders.
- Negotiation and
partnership-building skills.
- Fluency in English and
Kinyarwanda strongly preferred; French is an advantage.
|
How to apply
The vacancies are open from 4th to 19th December
2025. The interested candidates should submit their application documents
(Application letter, updated CV, Academic certificates, ID copy, current
criminal record certificate and original church recommendation letter signed by
your church Pastor) to the ACB Plc via company email amasezerano@acb.rw,
not later than 19th December 2025 (05:00 pm).
Note:Only shortlisted candidates will be contacted
for the written and oral tests. If you do not hear from us 2 weeks from the
closing date, consider your application unsuccessful.
Done at Kigali, 4th December 2025
Eraste NSENGIYUMVA
Managing Director
Internal Audit Manager at Amasezerano Community Banking
(ACB) Ltd: (Deadline 19 December 2025)
VACANCY ANNOUNCEMENT
Background
ACB Plc is a Christian Micro Finance Institution that
started its operations in August 2006. It is licensed by the National Bank of
Rwanda (BNR). Our vision is to be a leading Christian financial institution
that contributes to holistic and sustainable development. Our mission is to
bring holistic transformation into the community through quality financial
services. Our values are quality service, transparency, integrity and
accountability. We are committed to taking financial services closer to the people.
AMASEZERANO Community Banking (ACB) Plc is looking for
qualified, competent, committed, proactiveand self-motivated
individual to occupy the following positions.
|
INTERNAL
AUDIT MANAGER
Department: Internal Control
Reporting
to: Board
of Directors
Number
of positions: 1
Job
summary:
Responsible
for planning, executing and overseeing audit activities (financial,
operational, compliance, IT) within the Bank. The role ensures that the
institution has effective internal controls, risk management, governance, and
compliance with applicable laws, regulations, industry best practices, and
internal policies. The incumbent will lead the audit team, liaise with senior
management and the audit committee, and contribute to enhancing the control
environment and operational efficiency.
I.
KEY ROLES AND RESPONSIBILITIES
- Develop and implement an
annual risk-based audit plan covering branches, departments, support
functions, IT systems, and high-risk areas;
- Lead audit engagements from
planning to reporting: define audit scope, objectives, methodology;
supervise audit fieldwork, review audit work-papers; compile and present
audit reports with findings, recommendations and management responses;
- Evaluate the adequacy and
effectiveness of internal controls, governance and risk management
processes; identify control weaknesses, inefficiencies, non-compliance
and areas for cost/operational improvement;
- Monitor implementation of
audit recommendations and perform follow-up reviews to ensure agreed
actions are taken;
- Manage and coach the audit
team, assign engagements, monitor progress, review work, develop
capacity, and ensure quality of work;
- Liaise with senior
management, business unit heads, external auditors and regulators;
present findings and advice, support the audit committee or equivalent
oversight body;
- Ensure audit activities are
aligned with regulatory requirements (e.g., central bank/financial
sector regulation in Rwanda), industry standards (e.g., International
Standards on Auditing (ISA) where applicable), and internal
policies/procedures;
- Promote continuous
improvement of audit methods and techniques (including use of data
analytics, IT audit tools), update audit manuals and templates
accordingly;
- Prepare periodic management
reports on audit results, key audit issues, trends, emerging risks, and
status of corrective actions;
- Contribute to the strategic
direction of the internal audit function and ensure alignment with the
institution’s objectives, culture and risk appetite;
- Perform any other task
assigned by the supervisor;
II.
REQUIRED SKILLS AND EXPERIENCE
- Holder of a
bachelor’s/master’s degree in Accounting or Finance.
- Professional certification
such as Certified Public Accountant (CPA) is a must.
- Minimum of 4 years of
significant audit experience in either external audit firm and/or
internal audit function, preferably in a financial institution
- Prior experience in a
supervisory or managerial role leading audit engagements or managing a
team;
- Understanding of financial
services (micro-finance/ banking/financial institutions) operations,
risks, and regulatory environment is highly desirable;
- Familiarity with relevant
accounting standards such as IFRS, Internal auditing standards (ISA),
risk and internal control frameworks;
- Proficiency in audit
software, data analytics tools, Microsoft Office (Excel, Word,
PowerPoint).
- Working knowledge of
Finance and Accounting Policies and Procedures preferred with the
ability to quickly assimilate specific finance policy knowledge
- Strong analytical skills
include the ability to spot, assess and address risk, materiality and
interdependencies and translate it into impact analysis for the
financial reporting and recommendations for improvement
- Strong communication skills
presenting internal control and risk matters in an understandable way
across various forums and levels of the organization with the right
level of detail.
- Knowledge of sound internal
control principles and demonstrated ability to provide solutions to
control issues
- Strong oral and written
communication skills, including sound presentational skills
- Strong presentation skills
with the ability to present and interact with various levels of
management
- Adaptable to working in a
fast paced, ever-changing environment
- Striving for continuous
improvement and optimization
- Ability to work both
individually, and within a team environment, build strong relationships
and maintain rapport with cross-functional business units, Internal
Control teams and with external consultants
- Ability to manage projects,
with attention to detail on multiple concurrent tasks, while meeting
various deadlines
- Fluency in English and
Kinyarwanda
|
How to apply
The vacancies are open from 4th to 19th December
2025. The interested candidates should submit their application documents
(Application letter, updated CV, Academic certificates, ID copy, current
criminal record certificate and original church recommendation letter signed by
your church Pastor) to the ACB Plc via company email amasezerano@acb.rw,
not later than 19th December 2025 (05:00 pm).
Note:Only shortlisted candidates will be contacted
for the written and oral tests. If you do not hear from us 2 weeks from the
closing date, consider your application unsuccessful.
Done at Kigali, 4th December 2025
Eraste NSENGIYUMVA
Managing Director
Marketing and Customer Relationship Manager at
Amasezerano Community Banking (ACB) Ltd: (Deadline 19 December 2025)
VACANCY ANNOUNCEMENT
Background
ACB Plc is a Christian Micro Finance Institution that
started its operations in August 2006. It is licensed by the National Bank of
Rwanda (BNR). Our vision is to be a leading Christian financial institution
that contributes to holistic and sustainable development. Our mission is to
bring holistic transformation into the community through quality financial
services. Our values are quality service, transparency, integrity and
accountability. We are committed to taking financial services closer to the people.
AMASEZERANO Community Banking (ACB) Plc is looking for
qualified, competent, committed, proactiveand self-motivated
individual to occupy the following positions.
|
MARKETING
AND CUSTOMER RELATIONSHIP MANAGER
Department: Business and Operations
Reporting
to: Head
of Business and Operations
Number
of positions: 1
Job
summary
The
Marketing and Relationship Manager is responsible for developing and
implementing marketing strategies that drive business growth, strengthen the
institution’s brand, and expand the customer base. The role focuses on
building and maintaining strong, long-term relationships with clients,
promoting bank products and services, enhancing customer satisfaction, and
ensuring sustainable portfolio growth. The position also involves market
research, business development, client retention, and coordination with internal
teams to ensure high-quality service delivery in line with the institution’s
goals of financial inclusion and profitability.
I.
KEY ROLES AND RESPONSIBILITIES
- Lead deposit mobilization
and loan products promotion initiatives to grow the institution’s loan
and savings portfolio.
- Design and coordinate
client outreach programs, financial literacy campaigns, and community
marketing activities.
- Monitor and improve
customer experience standards, ensuring timely feedback, complaint
resolution, and service quality.
- Collaborate with Credit,
Operations, and Finance teams to align marketing activities with lending
and risk policies.
- Track and analyze portfolio
performance, customer retention, and acquisition trends and recommend
corrective actions.
- Identify and develop
strategic partnerships with cooperatives, SMEs, NGOs, government
programs, and community groups.
- Ensure compliance with BNR
regulations, consumer protection guidelines, and internal policies
related to marketing and client engagement.
- Support the development,
launch, and improvement of new Bank products and services based on
customer needs and market trends.
- Prepare and submit monthly,
quarterly, and annual reports on sales performance, market penetration,
and relationship management activities.
- Supervise, coach, and
evaluate marketing officers and relationship officers to enhance team
performance and productivity.
- Manage the institution’s
corporate image and external communications, including events, public
relations, and stakeholder engagement.
- Promote digital financial
services (mobile banking, agency banking, and digital onboarding) to
increase outreach and efficiency.
- Ensure effective use of CRM
systems and customer databases for decision-making and service
improvement.
- Conduct regular client
visits and field supervision to strengthen relationships and monitor
service delivery.
- Contribute to the
development of the institution’s strategic plan and annual business
targets.
- Perform any other task
assigned by the supervisor;
II.
QUALIFICATIONS, SKILLS & EXPERIENCE
- Bachelor’s degree in
Business Administration, Marketing, or a related field. Master’s degree
is an added value;
- 4 years plus relevant
working experience in marketing, communications, and
customer/relationship management, business development preferably within
microfinance, banking, or financial services.
- Prior experience
supervising teams or managing client-relationship staff is often
required.
- Strong interpersonal and
communication skills including negotiation, customer service,
relationship-building etc.
- Ability to identify
opportunities, cross-sell, understand client needs and drive growth.
- Ability to conduct market
research, analyze customer and market data, monitor performance metrics,
make data-driven decisions.
- Planning, organizational
and time management skills.
- Proficiency with office
software such as MS Word, Excel, PowerPoint, CRM/data management
systems, possibly familiarity with digital marketing tools or banking
software.
- Customer-centric attitude,
results-driven mindset, ability to work under pressure, adapts, and
delivers timely results.
- Fluency in Kinyarwanda and
English is often required; knowledge of French may be preferred.
|
How to apply
The vacancies are open from 4th to 19th December
2025. The interested candidates should submit their application documents
(Application letter, updated CV, Academic certificates, ID copy, current
criminal record certificate and original church recommendation letter signed by
your church Pastor) to the ACB Plc via company email amasezerano@acb.rw,
not later than 19th December 2025 (05:00 pm).
Note:Only shortlisted candidates will be contacted
for the written and oral tests. If you do not hear from us 2 weeks from the
closing date, consider your application unsuccessful.
Done at Kigali, 4th December 2025
Eraste NSENGIYUMVA
Managing Director
Chief Accountant at Amasezerano Community Banking (ACB)
Ltd: (Deadline 19 December 2025)
VACANCY ANNOUNCEMENT
Background
ACB Plc is a Christian Micro Finance Institution that
started its operations in August 2006. It is licensed by the National Bank of
Rwanda (BNR). Our vision is to be a leading Christian financial institution
that contributes to holistic and sustainable development. Our mission is to
bring holistic transformation into the community through quality financial
services. Our values are quality service, transparency, integrity and
accountability. We are committed to taking financial services closer to the people.
AMASEZERANO Community Banking (ACB) Plc is looking for
qualified, competent, committed, proactiveand self-motivated
individual to occupy the following positions.
|
|
CHIEF
ACCOUNTANT
Department: Finance
Reporting
to: Head
of Finance
Number
of positions: 1
Job
summary
To
manage and control the day-to-day accounting operations of the bank, ensuring
accurate financial records, timely financial reporting, strong internal
controls, and full compliance with Rwandan laws, tax regulations, and
National Bank of Rwanda (NBR) requirements, while supporting the Head of
Finance in strategic financial management.
I.
KEY ROLES AND RESPONSIBILITIES
- Prepare monthly, quarterly,
and annual financial statements in accordance with IFRS/IFRS for SMEs
and internal reporting requirements.
- Maintain complete,
accurate, and up-to-date books of accounts and ensure proper
documentation of all financial transactions.
- Oversee general ledger
management, bank reconciliations, cash and mobile money reconciliations.
- Ensure accurate accounting
for loan disbursements, repayments, interest accruals, penalties,
provisions, write-offs, and recoveries.
- Prepare regulatory and
statutory financial reports as required by the National Bank of Rwanda
and other regulatory authorities.
- Ensure full compliance with
Rwanda tax laws (PAYE, VAT, Withholding Tax, and Corporate Income Tax)
and timely submission of all tax returns.
- Monitor budget performance
and prepare variance analysis with recommendations for management.
- Maintain and strengthen
internal controls over financial operations and ensure segregation of
duties.
- Coordinate internal and
external audits and prepare audit schedules; follow up on audit
recommendations.
- Supervise, mentor, and
evaluate accounting staff and ensure their continuous professional
development.
- Ensure proper maintenance
of the fixed assets register and periodic physical verification of
assets.
- Manage accounts payable and
accounts receivable, ensuring timely payments and collections.
- Support treasury operations
including daily liquidity monitoring and bank relationship management.
- Perform any other duties
assigned by the supervisor.
II.
QUALIFICATIONS, SKILLS & EXPERIENCE
- Bachelor’s degree in
Accounting, Finance, Business Administration, or a related field.
Possessing CPA qualificationis an added value.
- Strong knowledge of
IFRS/IFRS for SMEs and financial institution accounting.
- Minimum 3 years relevant
working experience in accounting field.
- Hands-on experience in
statutory audits, tax filings, and regulatory reporting.
- Experience working with
accounting software and core banking systems.
- Strong analytical and
problem-solving skills.
- High level of integrity,
ethics, and confidentiality.
- Excellent leadership,
supervisory, and communication skills.
- Strong attention to detail
and accuracy.
- Ability to meet strict
deadlines and work under pressure.
- Advanced proficiency in MS
Excel and financial reporting tools.
|
|
How to apply
The vacancies are open from 4th to 19th December
2025. The interested candidates should submit their application documents
(Application letter, updated CV, Academic certificates, ID copy, current
criminal record certificate and original church recommendation letter signed by
your church Pastor) to the ACB Plc via company email amasezerano@acb.rw,
not later than 19th December 2025 (05:00 pm).
Note:Only shortlisted candidates will be contacted
for the written and oral tests. If you do not hear from us 2 weeks from the
closing date, consider your application unsuccessful.
Done at Kigali, 4th December 2025
Eraste NSENGIYUMVA
Managing Director
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