Apply for Office Assistant in BRAC

BRAC is an international development organisation founded in Bangladesh in 1972. It partners with over 130 million people worldwide to create sustainable opportunities for those living with inequality and poverty. BRAC’s community-led, holistic approach integrates social development, microfinance, social enterprises, and ultra-poor graduation to drive systemic change. A pioneer in microfinance since 1974, BRAC began expanding its microfinance operations internationally in 2002 and now operates in eight countries across Asia and Africa, reaching over 930,000 clients - 96% of whom are women.

 

BRAC Kenya Company Limited (BKCL) is the newest addition to BRAC’s financial services portfolio. Fully owned by BRAC International Holdings B.V. (BIHBV), BKCL was incorporated in February 2024 and licensed as a Digital Credit Provider by the Central Bank of Kenya in June 2025. BKCL’s mission is to provide a range of financial services responsibly to people at the bottom of the pyramid, with a particular focus on empowering women living in poverty in rural and hard-to-reach areas by creating self-employment opportunities, building financial resilience, and harnessing their entrepreneurial spirit.

 

In line with its mission, BKCL’s credit offerings will include group-based microloans for women and small enterprise loans for entrepreneurs, with plans to introduce tailored solutions for rural smallholder farmers and youth. BKCL adheres to the Universal Standards for Social and Environmental Performance Management (USSEPM) and Client Protection Standards, ensuring clients’ well-being remains at the centre of everything it does to achieve its mission.

 

Manager, Human Resources and Training, BRAC Kenya Company Limited

BKCL is seeking a dynamic and self-driven Human Resources and Training Manager to join its leadership team. This role presents a rare opportunity to establish and lead the HR function in a start-up environment, balancing the immediate operational needs of a growing organisation with longer-term goals. As a key member of the Management Team, the HR and Training Manager will report directly to the CEO and play a strategic role in driving people and culture initiatives.

 

The position requires both a forward-looking mindset and hands-on execution, designing and implementing people strategies, systems, and practices that support organisational growth while remaining grounded in context-specific realities. Key responsibilities span the full HR spectrum, including talent acquisition and development, performance management, employee relations, HR operations, safeguarding, and policy implementation.

 

The ideal candidate will be proactive in identifying emerging needs, proposing practical solutions, and building HR processes from the ground up. They will also serve as a critical link to BRAC International’s global HR team to adapt and implement global HR strategies, tools, and systems in a way that is locally relevant and compliant with national labour laws.

 

This is an exciting opportunity for an emerging HR leader who thrives in dynamic environments, values innovation and inclusion, and is passionate about building systems that empower people and drive impact.

 

 

Key Responsibilities:

Strategic Leadership

• Partner with the CEO to align HR strategies with BKCL’s organisational goals and growth plans.
• Collaborate with BRAC International's global HR teams to adapt and implement global HR frameworks locally.
• Design talent strategies that support current and future workforce needs, balancing short-term flexibility with long-term structure.
• Lead workforce planning and succession strategies, including identification and development of high-potential talent.
• Contribute to budgeting for HR and training functions, ensuring resources align with strategic priorities.

 

Talent Acquisition & Development

• Design and oversee recruitment processes that attract diverse, mission-aligned talent.
• Lead onboarding and orientation to ensure seamless integration of new hires.
• Conduct training needs assessments and implement learning programmes.
• Support leadership development, with emphasis on building a pipeline of women leaders.
• Promote internal talent mobility and career progression across BKCL.

 

Performance Management & Rewards

• Implement and manage BKCL’s performance management cycle, including goal setting, reviews, and calibrations.
• Foster a performance-based culture that encourages feedback, accountability, and development.
• Administer performance-linked rewards (e.g., increments, promotions)
• Lead compensation benchmarking and recommend updates to salary structures based on market data and internal equity.

 

HR Operations & Compliance

• Manage the full employee lifecycle, from onboarding to exit, ensuring compliance and efficiency.
• Oversee HR operations, including contracts, leave, benefits, and payroll coordination with Finance.
• Lead the development, review, and localisation of HR policies in line with Kenyan labour laws and BRAC International standards.
• Handle grievance, disciplinary, and compliance matters with consistency and fairness.
• Provide HR support for expatriate staff, including documentation and policy adherence.

 

HR Systems & Analytics

• Oversee the use and optimisation of the Human Resource Management System (HRMS) for data, processes, and reporting.
• Train HRMS users and coordinate with IT and service providers for troubleshooting and updates.
• Monitor HR KPIs and analyse workforce data to support decision-making and continuous improvement.
• Generate reports and insights to guide strategic planning and operational improvements.

 

Culture & Employee Engagement

• Build and maintain an inclusive, values-driven culture aligned with BKCL’s mission.
• Design and lead engagement initiatives that support employee morale, teamwork, and well-being.
• Promote staff voice, recognition, and participation through structured communication and feedback channels.
• Champion safeguarding and ethical behaviour across the organisation.

 

Safeguarding Responsibilities

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

 

Educational & Experience Requirements:

• Minimum 5 years of progressive experience in Human Resources, with at least 2 years in a managerial or supervisory role.
• Demonstrated experience in HR operations (recruitment, employee relations, payroll, performance management, HRMS and compliance) is essential.
• Prior experience in start-up environments or organisational scale-up phases is strongly preferred, particularly where HR systems, structures, and teams were built from the ground up.
• Experience in the financial services sector (e.g., microfinance, banking, fintech) or impact-driven sectors (e.g., NGOs, social enterprises) in Kenya or East Africa.
• Must be a registered member of IHRM (Institute of Human Resource Management – Kenya) and hold a valid CHRP (Certified Human Resource Professional) certification or an equivalent internationally recognized HR certification (e.g., SHRM, CIPD, HRCI).

 

Required Competencies:

• Proven strong foundation and knowledge of principles and practice of HR, including employment law and compliance requirements.
• Hands-on experience with Kenyan labor laws, statutory compliance (NSSF, SHIF, WIBA, PAYE), and practical knowledge of local HR practices is required.
• Proven ability to work in multicultural and multi-site teams, with strong adaptability to field-based and rural settings.
• Competent in managing multicultural staff, working effectively with senior management teams.
• Strong interpersonal/ communication skills.
• Effective client management and negotiation skills.
• Proficiency in MS Office applications.
• Proficient with HRMS tools .
• Ability to present sound and well-reasoned arguments to convince others.

 

 

Job Location: Kenya, Nairobi  

 

If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:

External candidates apply directly through the link

 

Internal candidates need to apply with their latest CV including all job assignments in detail with BRAC PIN and email to internal.bi@brac.net

Please mention the name of the position and AD# BI 46/25 in the subject bar.

 

 

Only complete applications will be accepted and short-listed candidates will be contacted.

Application deadline: 27 July 2025

 

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.  

 

BRAC is an equal opportunities employer