1. Senior Officer, Health
Facilities Inspection
Are you ready to take on a vital role in enhancing healthcare
standards in Rwanda? The Rwanda Social Security Board (RSSB) is seeking a
dedicated Senior Officer, Health Facilities Inspection.
Join us in our mission to ensure the quality and effectiveness of health
services for Rwandans!
Similarly, the Officer reporting to the
Lead, Health Facilities Inspection will focus on evaluating health facilities
to ensure they meet established health standards and regulations. This includes
inspecting hospitals, clinics, and other healthcare settings to monitor the
quality of care provided to patients. The Officer will work closely with health
facility management, providing insights and recommendations for improvements in
service delivery. By generating comprehensive reports and participating in training
initiatives, this role not only supports compliance but also fosters a culture
of continuous improvement within healthcare facilities, ultimately enhancing
the overall health outcomes for the population.
Reporting to the Lead, Health
Facilities Inspection, the Senior Officer, Health Facilities Inspection will
be responsible for evaluating health facilities to ensure they meet established
health standards and regulations and developing and implementing inspection
protocols, ensuring that all processes align with national regulations and
standards.
About RSSB
The Rwanda Social Security Board (RSSB) has
the mandate to manage and promote social security in Rwanda. RSSB’s vision is
to provide a comprehensive social security system that caters to the diverse
social security needs of the population, RSSB plays an important role in
realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB
manages six social security schemes, namely: Pension, Occupational Hazards,
Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term
Saving Scheme).
As a leading player in the financial
sector, RSSB serves as the largest institutional investor in Rwanda. With
assets under management amounting to 2.06 trillion Rwf , which is equivalent to
over 15% of the country’s GDP, RSSB invests in key sectors of the economy and
plays a crucial role in growing the country’s financial sector. With
approximately 12 million members in the above six schemes, encompassing over
90% of Rwanda’s population, RSSB is at the forefront of securing the health and
financial well-being of Rwandans.
To achieve its important mandate, RSSB is
embarking on a transformative journey, aiming to become a modern, data-driven,
and high-performing institution. As part of this ambitious initiative, we are
seeking highly motivated individuals who are results-oriented and uphold the
highest standards of professionalism and integrity. By joining RSSB, you will
have the opportunity to actively contribute to the advancement of social
security and overall transformation of Rwanda.
If you are passionate about making a
meaningful impact, ready to embrace innovation and change, and eager to work in
a dynamic and collaborative environment, then RSSB is the place for you
2. Key Duties
and Responsibilities
- Collaborate with leadership to design and implement
comprehensive inspection protocols that align with national health
regulations and standards;
- Identify potential risks in health facility operations and
recommend strategies for mitigation;
- Assess compliance with applicable laws, regulations, and best
practices in both pharmaceutical establishments and health facilities;
- Utilise statistical and analytical methods to interpret
inspection findings and identify trends that inform strategic
decision-making;
- Advocate for the adoption of best practices in health service
delivery through training and guidance;
- Conduct thorough inspections of health facilities to evaluate
operational compliance and quality of care;
- Prepare detailed and comprehensive inspection reports that
summarise findings, compliance status, and recommended actions;
- Monitor and evaluate the implementation of corrective actions
taken by inspected entities to ensure compliance and improvement;
- Collaborate with healthcare providers, and other stakeholders
to foster communication and understanding of regulatory requirements;
- Assist in the development and delivery of training programs for
RSSB staff on compliance and quality improvement;
- Ensure accurate documentation and record-keeping of all
inspections, findings, and correspondence with inspected entities;
- Perform field surveys and assessments to gather information on
healthcare service delivery and pharmaceutical distribution practices;
- Stay updated on changes in health regulations to ensure ongoing
compliance and adjust inspection practices accordingly;
- Provide input to leadership on policy development related to
health facility standards and regulations;
- Contribute to public health initiatives by identifying areas
for improvement and collaborating with other organisations to enhance
service delivery and health outcomes;
- Perform any other duties as may be assigned from time to time.
o Key Qualifications
and Experience
The successful candidate must have at
least:
- Master’s or Bachelor’s Degree in Nursing, Public Health, Allied
Health Science, Health Administration, or a related field, with at least 2
years of relevant experience in health inspection, quality assurance, or a
related field;
- Strong analytical skills and attention to detail; proficiency
in report writing;
- Relevant professional qualifications or certifications in
inspection or quality assurance, or previous experience in health
insurance scheme are a plus.
Key competencies
Technical Competencies:
Understanding
national and international health regulations, and quality assurance standards;
- Proficiency in data analysis and reporting techniques;
- Familiarity with inspection methodologies and best practices
for compliance evaluation;
- Knowledge of quality management systems for effective
healthcare service delivery assessment.
Behavioural Competencies:
- Must demonstrate impeccable customer service focus, strategic
thinking, and strong ethical background with an ability to resist and zero
tolerance for corrupt, political and other undesirable influences;
- Must be able to establish and maintain constructive and
effective relationships with key stakeholders and staff alike;
- Must be open to change and adapt established methods for new
uses within the institution;
Additional Information:
RSSB reserves the right to appoint or
to issue an employment contract to the successful candidate.
Interested candidates are advised to
submit your application online by Friday 10th April 2026.
In addition, please attach a
curriculum vitae that contains details of your qualifications, experience and
positions held relevant to this role. Include your day and evening telephone
numbers, email address. Also, attach copies of your ID, academic and professional
qualifications. Please upload this as one document renamed to both your names.
Young people are encouraged to apply,
and RSSB reserves the right to add additional shortlisting criteria not
mentioned in the job posting in case of many applicants.
Application Portal: Please Apply Here
Only successful candidates will be
contacted.
Expiration Date: 10/04/2026
RSSB is an Equal Opportunity Employer
2. Senior Officer, Counter Verification
Are you ready to play a crucial role in
ensuring the integrity and accuracy of social security data? The Rwanda Social
Security Board (RSSB) is seeking a proactive and detail-oriented Senior
Officer, Counter Verification, to join our team. If you are passionate
about upholding standards and ensuring quality, this position is for you!
The Senior Officer, Counter Verification at
the Rwanda Social Security Board (RSSB) plays a critical role in ensuring the
accuracy and integrity of social security data and claims. This position
involves conducting comprehensive reviews of submitted claims, ensuring
compliance with established guidelines and regulations.
Reporting to the Lead, Counter
Verification, the Senior Officer, Counter Verification will be
responsible for designing training programs for staff, promoting a culture of
accuracy and compliance within the organisation.
About RSSB
The Rwanda Social Security Board (RSSB) has
the mandate to manage and promote social security in Rwanda. RSSB’s vision is
to provide a comprehensive social security system that caters to the diverse
social security needs of the population, RSSB plays an important role in
realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB
manages six social security schemes, namely: Pension, Occupational Hazards,
Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term
Saving Scheme).
As a leading player in the financial
sector, RSSB serves as the largest institutional investor in Rwanda. With
assets under management amounting to 3 trillion Rwf , which is equivalent to
over 15% of the country’s GDP, RSSB invests in key sectors of the economy and
plays a crucial role in growing the country’s financial sector. With
approximately 12 million members in the above six schemes, encompassing over
90% of Rwanda’s population, RSSB is at the forefront of securing the health and
financial well-being of Rwandans.
To achieve its important mandate, RSSB is
embarking on a transformative journey, aiming to become a modern, data-driven,
and high-performing institution. As part of this ambitious initiative, we are
seeking highly motivated individuals who are results-oriented and uphold the
highest standards of professionalism and integrity. By joining RSSB, you will
have the opportunity to actively contribute to the advancement of social
security and overall transformation of Rwanda.
If you are passionate about making a
meaningful impact, ready to embrace innovation and change, and eager to work in
a dynamic and collaborative environment, then RSSB is the place for you
Key Duties and Responsibilities
- Develop and refine counter-verification strategies for medical
invoices to ensure accuracy, completeness, and compliance with Medical
Insurance Scheme policies, tariffs, and regulatory standards.
- Conduct detailed counter-verification and audits of medical
invoices submitted by contracted health service providers to identify
discrepancies, inappropriate billing, or non-compliance with scheme
guidelines.
- Analyse verification results to identify patterns, trends, and
systemic issues in provider billing practices, and provide recommendations
for corrective actions and process improvements.
- Prepare comprehensive reports summarising counter-verification
findings, identified discrepancies, financial implications, and
recommended actions for management review.
- Collaborate with claims management, medical verification,
compliance, and provider management teams to ensure alignment of
counter-verification activities with overall operational objectives and
scheme policies.
- Support the development and delivery of training and guidance
to verification teams on medical invoice review procedures, billing
standards, and counter-verification methodologies.
- Stay updated on health insurance regulations, provider payment
mechanisms, tariffs, and clinical billing practices to ensure
counter-verification activities remain compliant with applicable
standards.
- Establish and maintain quality control mechanisms to regularly
assess and improve the effectiveness and consistency of medical invoice
verification processes.
- Provide technical support to internal teams regarding
counter-verification requirements, medical billing practices, and
interpretation of scheme guidelines.
- Track and report key performance indicators (KPIs) related to
invoice verification and counter-verification activities to evaluate
operational efficiency and performance.
- Apply analytical techniques to detect potential fraud, abuse,
or irregular billing patterns in medical invoices and recommend preventive
and corrective measures.
- Recommend and implement improvements to verification and
counter-verification processes based on audit findings, data analysis, and
operational feedback.
- Ensure strict adherence to confidentiality, data protection,
and information security standards when handling medical records, claims
data, and other sensitive information.
- Conduct targeted investigations into specific medical invoices,
providers, or billing anomalies as requested by management.
- Collaborate with relevant departments to strengthen controls
within the medical invoice management and claims verification processes.
- Perform any other duties as may be assigned from time to time.
a. Key Qualifications and Experience
The successful candidate must have at
least:
- Bachelor’s Degree in Nursing, Allied Health Sciences, Public
Health, Health administration or a related field, with at least 3 years of
relevant experience in data verification, auditing or a related field;
- Strong analytical skills and proficiency in data analysis tools
(Excel, SQL, or similar) are highly desirable.
b. Key competencies
Technical Competencies:
Proficiency
in analysing complex data sets;
- Strong understanding of statistical methods for data integrity
assessment;
- Experience with Medical Invoice verification tools and software
applications;
- Regulatory Compliance Expertise for Health Insurance
regulations and best practices.
Behavioural Competencies:
- Must demonstrate impeccable customer service focus, strategic
thinking, and strong ethical background with an ability to resist and zero
tolerance for corrupt, political and other undesirable influences;
- Must be able to establish and maintain constructive and
effective relationships with key stakeholders and staff alike;
- Must be open to change and adapt established methods for new
uses within the institution;
Additional Information:
RSSB reserves the right to
appoint or to issue an employment contract to the successful candidate.
Interested candidates are advised to
submit your application online by Friday 10th April 2026.
In addition, please attach a
curriculum vitae that contains details of your qualifications, experience and
positions held relevant to this role. Include your day and evening telephone
numbers, email address. Also, attach copies of your ID, academic and professional
qualifications. Please upload this as one document renamed to both your names.
Young people are encouraged to apply,
and RSSB reserves the right to add additional shortlisting criteria not
mentioned in the job posting in case of many applicants.
Application Portal: Please Apply Here
Only successful candidates will be
contacted.
Expiration Date: 10/04/2026
RSSB is an Equal Opportunity Employer
- Senior Officer, Contracting & Partnership Management
Are you ready to play a key role in shaping
partnerships and contracts at a transformative institution? The Rwanda Social
Security Board (RSSB) is seeking a proactive and results-oriented Senior
Officer, Contracting & Partnership Management. If you are committed to
fostering strategic alliances and ensuring effective contract management, this
is the opportunity for you!
The Senior Officer, Contracting &
Partnership Management at RSSB plays a critical role in fostering strategic
alliances that enhance the organisation’s ability to deliver high-quality
social security services. This position involves developing and implementing
partnership strategies that align with RSSB’s objectives, ensuring that
collaborations are not only productive but also sustainable.
Reporting to the Lead, Contracting &
Partnership Management, the Senior Officer, Contracting &
Partnership Management will be responsible for conducting thorough
assessments of potential partners to ensure alignment with RSSB’s mission and
values, as well as monitoring existing partnerships to evaluate their
performance and impact.
About RSSB
The Rwanda Social Security Board (RSSB) has
the mandate to manage and promote social security in Rwanda. RSSB’s vision is
to provide a comprehensive social security system that caters to the diverse
social security needs of the population, RSSB plays an important role in
realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB
manages six social security schemes, namely: Pension, Occupational Hazards,
Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term
Saving Scheme).
As a leading player in the financial
sector, RSSB serves as the largest institutional investor in Rwanda. With
assets under management amounting to 3 trillion Rwf , which is equivalent to
over 15% of the country’s GDP, RSSB invests in key sectors of the economy and
plays a crucial role in growing the country’s financial sector. With
approximately 12 million members in the above six schemes, encompassing over
90% of Rwanda’s population, RSSB is at the forefront of securing the health and
financial well-being of Rwandans.
To achieve its important mandate, RSSB is
embarking on a transformative journey, aiming to become a modern, data-driven,
and high-performing institution. As part of this ambitious initiative, we are
seeking highly motivated individuals who are results-oriented and uphold the
highest standards of professionalism and integrity. By joining RSSB, you will
have the opportunity to actively contribute to the advancement of social
security and overall transformation of Rwanda.
If you are passionate about making a
meaningful impact, ready to embrace innovation and change, and eager to work in
a dynamic and collaborative environment, then RSSB is the place for you.
Key Duties and Responsibilities
- Support the development and implementation of strategies for
identifying and establishing partnerships with Health Service Providers
(HSPs) under the Medical Insurance Scheme, in alignment with RSSB’s
strategic objectives.
- Evaluate potential health service providers to ensure alignment
with RSSB’s mission, values, and strategic priorities.
- Oversee the entire contract management process, including
contract drafting, review, execution, amendments, and renewals.
- Prepare, review, and manage provider contracts and agreements,
ensuring legal soundness, clarity of obligations, and alignment with RSSB
policies and regulatory requirements.
- Maintain accurate and comprehensive records of provider
contracts, accreditation documents, amendments, and related correspondence
to ensure transparency and accountability.
- Monitor compliance of contracted providers with contractual
obligations, tariffs, clinical standards, and regulatory requirements
under the Medical Insurance Scheme.
- Establish and track key performance indicators (KPIs) to assess
provider performance, service quality, and claims behavior, to improved
member experience.
- Collaborate with claims management, inspection, compliance, and
legal teams to address issues related to provider adherence to scheme
guidelines.
- Conduct risk assessments related to provider partnerships and
contracts, including risks associated with fraud, overbilling, service
quality concerns, or non-compliance, and recommend mitigation measures.
- Facilitate ongoing engagement and maintain relationships with
health service providers and other stakeholders to address operational
challenges, communicate policy updates, and strengthen collaboration.
- Analyse provider performance data, service utilisation
patterns, claims trends, and partnership performance to inform strategic
decisions and improve provider network management.
- Prepare periodic reports summarising provider contract
performance, compliance levels, partnership outcomes, and recommendations
for management review.
- Conduct research on healthcare provider networks, contracting
models, and best practices in health insurance provider management to
support continuous improvement of the Medical Insurance Scheme operations.
- Organise training sessions and workshops to enhance staff
capabilities in contract management and partnership development.
- Address and resolve disputes or issues arising from provider
contracts, billing practices, or service delivery concerns.
- Participate in initiatives aimed at strengthening the provider
network, improving member access to healthcare services, and enhancing the
overall quality of healthcare delivery, as requested by the Lead,
Contracting & Partnership Management.
- Perform any other duties as may be assigned from time to time.
Key Qualifications
and Experience
The successful candidate must have at
least:
- Bachelor’s Degree in Business Administration, Law, Public
Administration, Nursing, Allied Health Science or a related field, with at
least 3 years of relevant experience in Health Service Providers contract
management or partnership development;
- Proven experience in negotiating and managing contracts in a
public or private Health sector environment is highly desirable;
- Strong understanding of the Rwandan Health Sector, and legal
and regulatory frameworks governing contracts and partnerships.
Key competencies
Technical Competencies:
- Knowledge of the Rwandan Health Sector
- Excellent negotiation and contract management skills;
- Strong analytical skills and attention to detail;
- Proficiency in report writing and presentation skills.
Behavioural Competencies:
- Must demonstrate impeccable customer service focus, strategic
thinking, and strong ethical background with an ability to resist and zero
tolerance for corrupt, political and other undesirable influences;
- Must be able to establish and maintain constructive and
effective relationships with key stakeholders and staff alike;
- Must be open to change and adapt established methods for new
uses within the institution;
Additional Information:
RSSB reserves the right to appoint or
to issue an employment contract to the successful candidate.
Interested candidates are advised to
submit your application online by Friday 10th April 2026.
In addition, please attach a
curriculum vitae that contains details of your qualifications, experience and
positions held relevant to this role. Include your day and evening telephone
numbers, email address. Also, attach copies of your ID, academic and professional
qualifications. Please upload this as one document renamed to both your names.
Young people are encouraged to apply,
and RSSB reserves the right to add additional shortlisting criteria not
mentioned in the job posting in case of many applicants.
Application Portal: Please Apply Here
Only successful candidates will be
contacted.
Expiration Date: 10/04/2026
RSSB is an Equal Opportunity Employer
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