5 Job Positions at
Career Options Africa Group ( Rwanda): (Deadline 13 November 2025)
Guest Relations Manager at Career Options Africa Group ( Rwanda): (Deadline 13 November 2025)
GUEST RELATIONS MANAGER – RWANDA
Background
Information
Career Options Africa
Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and
Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda,
Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South
Sudan.
Our client, an
African Fusion Restaurant located in Kigali, Rwanda, is actively seeking a
highly sophisticated, proactive, and intuitive Guest Relations Manager to join
their exceptional team.
THE JOB
As the Guest
Relations Manager, you will be the central point of contact for our most
discerning guests, responsible for cultivating loyalty, pre-empting needs, and
transforming a simple reservation into a lifelong relationship. You will ensure
that every interaction is seamless, personalized, and exceptional.
MAIN TASKS AND
RESPONSIBILITIES.
- Serve as the primary point of contact for VIP guests,
high-profile clients, and special event inquiries before, during, and
after their visit.
- Proactively manage the guest journey from reservation
to post-visit follow-up, creating detailed guest profiles and preference
records.
- Personally welcome and attend to key guests, ensuring
their experience is flawless and any potential issues are resolved
discreetly and effectively.
- Craft and execute personalized touches, such as
custom menus, amenity arrangements, and special surprises to celebrate
milestones.
- Develop and maintain a system for personalized
communication, including tailored emails and thank-you notes.
- Oversee the reservations book with a strategic eye,
managing table allocation to optimize guest flow, party mix, and revenue.
- Masterfully handle high-pressure reservation
requests, waitlists, and complex seating requirements with grace and
diplomacy.
- Utilize reservation data to identify trends,
recognize repeat guests, and anticipate needs.
- Analyze guest feedback, review sites, and direct
comments to identify opportunities for improvement.
- Develop and implement strategies to increase guest
retention and repeat business.
- Manage guest recovery protocols, turning challenging
situations into opportunities to build loyalty.
- Assist in planning and executing private dining
events and buyouts.
Groceries
QUALIFICATIONS
The job holder should
have the following qualifications.
- Minimum of 2 years of experience in a guest-facing,
luxury hospitality role.
- Expertise in reservation and table management
systems.
- Proven experience in building and maintaining
relationships with high-profile clientele.
- Impeccable personal presentation, poise, and
verbal/written communication skills.
- Unwavering composure and problem-solving ability
under pressure.
- Exceptional emotional intelligence and the ability to
read guests and anticipate unstated needs.
- Availability to work evenings, weekends, and
holidays.
THE RIGHT PERSON
FOR THE JOB
The ideal candidate
should possess the following skills and competencies.
- A deep, genuine passion for fine food, wine, and the
art of hospitality.
- Multilingual abilities (significant advantage).
- Experience with CRM systems for managing guest
profiles.
- A proactive, self-directed mindset with keen attention to detail.
WHAT WE ARE
OFFERING THE RIGHT PERSON
We are offering the
successful candidate a monthly net salary of RWF 250,000
HOW TO APPLY
Visit www.careeroptionsafricagroup.com
and www.hreastafrica.com
for more details on this position.
Send CV only to recruitment_rw@careeroptionsafricagroup.comby13th
November 2025 subject heading, as GUEST RELATIONS
MANAGER-RWANDA. However, applications will be reviewed as they are
received, and qualified candidates called for an interview as soon as their CVs
are received. Kindly indicate current, last or expected salary in the CV.
Candidates who do not
hear from us by this date should consider their applications unsuccessful.
2 Job Positions of
Cleaner at Career Options Africa Group ( Rwanda): (Deadline 13 November 2025)
CAREER OPTIONS AFRICA
GROUP
www.careeroptionsafricagroup.com
CLEANER- RWANDA (2
vacancies)
Background
Information
Career Options Africa
Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and
Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda,
Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South
Sudan.
Our client, an
African Fusion Restaurant located in Kigali, Rwanda, is actively seeking a
dedicated and knowledgeable professional to join their exceptional team.
THE JOB
As the Cleaner, you
will maintain the cleanliness and hygiene of the restaurant. You will be
self-motivated, detail-oriented, and take pride in a job well done.
MAIN TASKS AND
RESPONSIBILITIES.
- Wash Dishes, Sweep, mop, and vacuum floors in all
designated areas.
- Dust furniture, countertops, and other surfaces.
- Empty and clean trash cans and recycling bins.
- Clean and sanitize restrooms, ensuring they are
well-stocked with supplies.
- Replenish consumable items like soap, paper towels,
and toilet paper.
- Report any maintenance issues or equipment
malfunctions to supervisor.
- Follow all safety and hygiene protocols to maintain a
clean and healthy environment.
Groceries
QUALIFICATIONS
The job holder should
have the following qualifications.
- High school diploma or equivalent preferred.
- Minimum of one year of experience cleaning in a
commercial setting.
- Strong attention to detail and commitment to high
standards of cleanliness.
THE RIGHT PERSON
FOR THE JOB
The ideal candidate
should possess the following skills and competencies.
- Ability to work independently and take initiative.
- Positive attitude and reliable work ethic.
- Strong physical fitness to perform tasks like
bending, lifting, and carrying.
- Strong attention to detail and commitment to hygiene
and safety standards.
WHAT WE ARE
OFFERING THE RIGHT PERSON
We are offering the
successful candidate a monthly net salary of RWF 60,000 – RWF 100,000
HOW TO APPLY
Visit www.careeroptionsafricagroup.com
and www.hreastafrica.com
for more details on this position.
Send CV only to recruitment_rw@careeroptionsafricagroup.com by10th
November 2025 subject heading, as CLEANER-RWANDA. However,
applications will be reviewed as they are received, and qualified candidates
called for an interview as soon as their CVs are received. Kindly indicate
current, last or expected salary in the CV.
Candidates who do not
hear from us by this date should consider their applications unsuccessful.
Chef Career at
Options Africa Group ( Rwanda): (Deadline 16 November 2025)
CAREER OPTIONS AFRICA
GROUP
www.careeroptionsafricagroup.com
CHEF- RWANDA
Background
Information
Career Options Africa
Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and
Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda,
Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South
Sudan.
Our client, an
African Fusion Restaurant located in Kigali, Rwanda, is actively seeking a
dedicated and knowledgeable professional to join their exceptional team.
THE JOB
As the Chef, you will
elevate the restaurant’s culinary offerings. You will possess a strong mastery
of international cuisine, with a focus on creating sophisticated and flavorful
West African and continental dishes. You will be passionate about food, driven
by quality, and skilled in executing fine-dining presentations.
MAIN TASKS AND
RESPONSIBILITIES.
- Develop and execute new and innovative dishes from
various continental cuisines, adhering to the highest standards of quality
and presentation.
- Manage and maintain inventory of kitchen supplies and
ingredients, ensuring freshness and cost-effectiveness.
- Lead and collaborate with the kitchen team to ensure
efficient and smooth kitchen operations.
- Train and mentor new staff members on culinary
techniques, dish preparation, and fine-dining service standards.
- Adhere to all food safety and hygiene regulations,
maintaining a clean and sanitary kitchen environment.
- Contribute to menu development and recipe creation,
working creatively with other team members.
- Assist in cost control and budgetary planning for the
kitchen, optimizing operations and minimizing waste.
- Stay up-to-date on culinary trends and techniques,
researching and implementing new culinary concepts.
- Provide exceptional guest service through exceptional
plate presentations and professional interaction
QUALIFICATIONS
The job holder should
have the following qualifications.
- At least 3-5 years of experience cooking
international cuisine in a fine-dining establishment.
- Proven ability to prepare a diverse range of
continental dishes with finesse and attention to detail.
- Experience working in high-volume kitchens and
managing busy service periods.
- Knowledge of sustainable and environmentally friendly
cooking practices.
- Bilingual fluency in English and local language.
THE RIGHT PERSON
FOR THE JOB
The ideal candidate
should possess the following skills and competencies.
- Strong understanding of food pairing, flavor
profiles, and culinary techniques.
- Excellent organizational and time management skills.
- Exceptional leadership and communication skills to
effectively manage kitchen staff.
- Demonstrated commitment to hygiene and food safety
practices. Positive attitude and passion for creating exceptional culinary
experiences.
WHAT WE ARE
OFFERING THE RIGHT PERSON
We are offering the
successful candidate a monthly net salary of RWF 250,000 – 350,000
HOW TO APPLY
Visit www.careeroptionsafricagroup.com
and www.hreastafrica.com
for more details on this position.
Send CV only to recruitment_rw@careeroptionsafricagroup.com by 16th
November 2025 subject heading, as CHEF- RWANDA. However,
applications will be reviewed as they are received, and qualified candidates
called for an interview as soon as their CVs are received. Kindly indicate
current, last or expected salary in the CV.
Candidates who do not
hear from us by this date should consider their applications unsuccessful.
Guest Relations
Manager at Options Africa Group ( Rwanda): (Deadline 16 November 2025)
CAREER OPTIONS AFRICA
GROUP
www.careeroptionsafricagroup.com
GUEST RELATIONS
MANAGER – RWANDA
Background
Information
Career Options Africa
Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and
Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda,
Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South
Sudan.
Our client, an
African Fusion Restaurant located in Kigali, Rwanda, is actively seeking a
highly sophisticated, proactive, and intuitive Guest Relations Manager to join
their exceptional team.
THE JOB
As the Guest
Relations Manager, you will be the central point of contact for our most
discerning guests, responsible for cultivating loyalty, pre-empting needs, and
transforming a simple reservation into a lifelong relationship. You will ensure
that every interaction is seamless, personalized, and exceptional.
MAIN TASKS AND
RESPONSIBILITIES.
- Serve as the primary point of contact for VIP guests,
high-profile clients, and special event inquiries before, during, and
after their visit.
- Proactively manage the guest journey from reservation
to post-visit follow-up, creating detailed guest profiles and preference
records.
- Personally welcome and attend to key guests, ensuring
their experience is flawless and any potential issues are resolved
discreetly and effectively.
- Craft and execute personalized touches, such as
custom menus, amenity arrangements, and special surprises to celebrate
milestones.
- Develop and maintain a system for personalized
communication, including tailored emails and thank-you notes.
- Oversee the reservations book with a strategic eye,
managing table allocation to optimize guest flow, party mix, and revenue.
- Masterfully handle high-pressure reservation
requests, waitlists, and complex seating requirements with grace and
diplomacy.
- Utilize reservation data to identify trends,
recognize repeat guests, and anticipate needs.
- Analyze guest feedback, review sites, and direct
comments to identify opportunities for improvement.
- Develop and implement strategies to increase guest
retention and repeat business.
- Manage guest recovery protocols, turning challenging
situations into opportunities to build loyalty.
- Assist in planning and executing private dining
events and buyouts.
QUALIFICATIONS
The job holder should
have the following qualifications.
- Minimum of 2 years of experience in a guest-facing,
luxury hospitality role.
- Expertise in reservation and table management
systems.
- Proven experience in building and maintaining
relationships with high-profile clientele.
- Impeccable personal presentation, poise, and
verbal/written communication skills.
- Unwavering composure and problem-solving ability
under pressure.
- Exceptional emotional intelligence and the ability to
read guests and anticipate unstated needs.
- Availability to work evenings, weekends, and
holidays.
THE RIGHT PERSON
FOR THE JOB
The ideal candidate
should possess the following skills and competencies.
- A deep, genuine passion for fine food, wine, and the
art of hospitality.
- Multilingual abilities (significant advantage).
- Experience with CRM systems for managing guest
profiles.
- A proactive, self-directed mindset with keen
attention to detail.
WHAT WE ARE
OFFERING THE RIGHT PERSON
We are offering the
successful candidate a monthly net salary of RWF 250,000
HOW TO APPLY
Visit www.careeroptionsafricagroup.com
and www.hreastafrica.com
for more details on this position.
Send CV only to recruitment_rw@careeroptionsafricagroup.comby13th
November 2025 subject heading, as GUEST RELATIONS
MANAGER-RWANDA. However, applications will be reviewed as they are
received, and qualified candidates called for an interview as soon as their CVs
are received. Kindly indicate current, last or expected salary in the CV.
Candidates who do not
hear from us by this date should consider their applications unsuccessful.
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