IT Assistant Job at Rwanda Ultimate Golf Course Ltd
(Deadline: 27 October 2026)
Rwanda Ultimate Golf Course Ltd is recruiting an IT
Assistant to provide technical support and help maintain IT systems and
equipment at its facility in Kigali, Rwanda.
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The company aims to position Rwanda as one of Africa’s
leading golfing destinations. Its first major project is Kigali Golf Resort
& Villas, a facility designed to include a golf course, a five-star
clubhouse and other amenities.
The successful candidate will provide first-level technical
support to staff, maintain IT equipment, assist with network troubleshooting
and support CCTV, server room and event audio systems.
Job Overview
- Job
title: IT Assistant
- Employer:
Rwanda Ultimate Golf Course Ltd
- Company
code: 109031590
- Workplace:
Rwanda Ultimate Golf Course Ltd, Kigali, Rwanda
- Reports
to: IT Manager
- Employment
type: Not specified
- Application
deadline: Tuesday, 27 October 2026, at 5:00 PM Kigali time
- Application
email: hr@kigaligolf.rw
Key Responsibilities
The IT Assistant will support the daily operation of IT
systems and equipment across the golf course, clubhouse and other facility
areas.
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IT Support and Troubleshooting
- Serve
as the first point of contact for IT-related issues and provide timely
assistance to staff.
- Install,
configure and maintain computers, printers and other IT equipment.
- Troubleshoot
basic hardware, software and network problems, escalating complex issues
to the IT Manager.
- Assist
users with login problems, email configuration, system access and general
IT queries.
- Help
prepare workstations, meeting rooms and IT facilities for events.
CCTV and Server Room Management
- Monitor
CCTV cameras and check that they are functioning correctly.
- Report
camera faults, incidents and other irregularities promptly.
- Help
maintain a clean, secure, properly cooled and organised server room.
- Check
cabling, power backup systems, UPS equipment and network devices
regularly.
- Follow
security procedures, including controlled access to the server and CCTV
rooms.
Network and Equipment Maintenance
- Support
network connectivity, Wi-Fi coverage and telephone systems.
- Assist
with point-of-sale (POS) systems and other operational IT equipment.
- Perform
basic backups and routine system checks.
- Assist
with software updates and preventive maintenance.
- Maintain
IT equipment inventories and support asset tracking.
- Document
technical issues, solutions and support activities.
Event Audio and Technical Support
- Assist
with sound system and audio setups for events, tournaments and meetings.
- Help
configure microphones, speakers, mixers and related equipment.
- Report
equipment faults and support the smooth operation of event technology.
Qualifications and Requirements
Applicants should meet the following requirements:
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- An A1
diploma or bachelor’s degree in Information Technology, Computer Science,
Software Engineering, Information Systems, Business Information
Technology, Computer Engineering or a related ICT field.
- At
least 1–3 years of experience in IT support or a similar position.
- Basic
knowledge of computer systems, networking and troubleshooting.
- Basic
or entry-level ICT certifications, such as CompTIA IT Fundamentals (ITF+)
or A+, Cisco Certified Support Technician (CCST), CCNA Introduction to
Networks, Microsoft Office Specialist (MOS), Microsoft 365 Fundamentals or
equivalent short ICT courses.
- Basic
training or certification in CCTV/surveillance systems and audio/sound
system operation is an added advantage.
Key Competencies
The ideal candidate should demonstrate:
- Strong
customer service orientation.
- Basic
technical troubleshooting skills.
- Good
communication skills.
- Ability
to learn quickly and adapt to different technical requirements.
Required Application Documents
Applicants must prepare the following documents:
- Detailed
CV including three professional referees and their contact details.
- One-page
cover letter containing a motivation statement explaining how the
applicant’s qualifications and experience relate to the position’s
responsibilities and requirements.
- Academic
degree documents, professional training certificates, national ID and
other relevant training certificates, combined into one PDF file as
specified in the announcement.
The announcement states that incomplete applications will be
disqualified. It also instructs applicants to send their documents in a ZIP
file.
How to Apply
Qualified candidates should send their zipped application
documents by email to:
Email: hr@kigaligolf.rw
Email subject: IT Assistant Position
The application deadline is Tuesday, 27 October 2026, at
5:00 PM Kigali time.
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