ABAHIZI SACCO NGOMA (ASN) is inviting applications
from qualified, motivated, and experienced candidates for the position of IT
Officer – Software in Ngoma District, Rwanda.
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ASN serves as the head office of the Umurenge SACCOs in
Ngoma District following their merger in September 2025. The institution is
registered under Rwanda Cooperative Agency (RCA) certificate number RGDG013327
and is licensed by the National Bank of Rwanda (BNR).
Key Duties and Responsibilities
Under the supervision and guidance of the IT Operator, the
successful candidate will be responsible for supporting the institution’s
software, network, and IT operations.
The main responsibilities include:
- Providing
first-level technical support for network and software issues,
particularly the Core Banking System (CBS), for staff at the head office,
branches, and outlets.
- Responding
promptly to IT service issues and user requests.
- Creating
and managing user accounts for new employees.
- Assisting
with the installation and configuration of software, networks, internet
connections, email systems, and printers across assigned branches.
- Ensuring
proper maintenance of networking, internet, email, security, backup, and
recovery systems.
- Reviewing
vendor contracts and coordinating IT software purchases.
- Conducting
regular system checks to reduce operational risks.
- Keeping
up to date with relevant technologies, equipment, and IT systems.
- Safeguarding
assigned equipment and maintaining the confidentiality of work-related
information.
- Following
the cooperative’s principles, workplace instructions, working hours, and
applicable codes of conduct.
- Performing
other lawful duties assigned by the IT Operator or the relevant
supervisor.
Qualifications and Experience
Applicants should meet the following requirements:
- A
Bachelor’s degree in Information Technology (IT) or Management Information
Systems (MIS).
- At
least one year of work experience in IT or networking within microfinance
institutions (MFIs) or banks.
- A good
understanding of banking operations.
- Good
knowledge of wide area networks (WAN) and domain user management.
- High
integrity, a positive attitude, willingness to help others, commitment,
competence, and motivation.
- Willingness
to travel to assigned branches and outlets.
Required Application Documents
Interested and qualified candidates must prepare the
following documents:
- A
motivation letter addressed to the Chairperson of the Board of Directors.
- An
updated CV containing at least three professional referees and their
contact details.
- Copies
of academic degrees and certificates.
- A copy
of the National ID.
- Certificates
of service or previous employment certificates demonstrating relevant
experience.
- Professional
certificates and academic transcripts.
- Any
other supporting documents demonstrating relevant experience and
competencies.
How to Apply
Applicants must submit their applications electronically as one
combined PDF document to the following email address:
Email: abahizisaccongomafinance@gmail.com
Application deadline: 28 October 2026 at 5:00 PM.
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