Sales & Marketing Officer at Mantis Kivu Marina Bay
Hotel: (Deadline 21-08-2026)
JOB ADVERTISEMENT – SALES & MARKETING OFFICER
Mantis Kivu Marina Bay Hotel, a premier lakeside
hospitality destination located in Rusizi District, Western Province, Rwanda,
invites qualified and dynamic candidates to apply for the position of Sales
& Marketing Officer.
Position: Sales & Marketing Officer
Duty Station: Rusizi, Rwanda
Department: Sales & Marketing
Reports To: General Manager
Key Responsibilities
- Develop
and implement sales and marketing strategies to achieve hotel revenue
targets.
- Identify
and secure new business opportunities in corporate, government, NGO,
travel trade, and leisure market segments.
- Maintain
strong relationships with existing clients and key stakeholders.
- Conduct
regular sales calls, client visits, and promotional activities.
- Prepare
sales reports, market intelligence, and competitor analysis.
- Coordinate
marketing campaigns, social media activities, and promotional events.
- Represent
the hotel at trade fairs, exhibitions, and networking events.
- Assist
in the preparation of annual sales budgets and business plans.
- Ensure
effective follow-up on leads, inquiries, and client feedback.
Qualifications and Requirements
- Bachelor's
Degree in Marketing, Business Administration, Hospitality Management, or a
related field.
- Minimum
of 2 years' experience in sales and marketing, preferably
within the hospitality industry.
- Strong
communication, negotiation, and customer relationship management skills.
- Proficiency
in Microsoft Office applications.
- Knowledge
of hotel reservation systems and digital marketing platforms is an added
advantage.
- Ability
to work independently and achieve sales targets.
- Valid
driving license is an added advantage.
- Fluency
in English, French, and Swahili (both spoken and written) is mandatory.
Competencies
- Excellent
interpersonal and networking skills.
- Strong
presentation and business development capabilities.
- Results-oriented
with strong analytical skills.
- Professional
appearance and positive attitude.
- Ability
to work under pressure and meet deadlines.
Application Procedure
Interested candidates should submit the following documents:
- Application
Letter
- Updated
Curriculum Vitae (CV)
- Copies
of Academic and Professional Certificates
- Copy
of National ID or Passport
- At
least three (3) professional references
Applications should be sent to hrofficer@mantiskmb.com then
cc; fm@mantiskmb.com with
the subject line "Application for Sales & Marketing
Officer".
Application Deadline: 21 August 2026 at 11:00 PM.
Only shortlisted candidates will be contacted.
Mantis Kivu Marina Bay Hotel is an equal opportunity
employer and encourages qualified candidates to apply.
Waiter & Bartender at Mantis Kivu Marina Bay Hotel:
(Deadline 21-08-2026)
JOB ADVERTISEMENT – WAITER & BARTENDER
Mantis Kivu Marina Bay Hotel, a premier four-star
hospitality destination located on the shores of Lake Kivu in Rusizi District,
Rwanda, is seeking dynamic, customer-focused, and service-oriented
professionals to join our Food & Beverage team.
Positions Available
1. Waiter/Waitress
Key Responsibilities:
- Welcome
and serve guests in a professional and courteous manner.
- Take
food and beverage orders accurately and ensure timely service.
- Set up
and maintain restaurant, bar, and event service areas.
- Ensure
guest satisfaction by responding promptly to requests and complaints.
- Maintain
cleanliness and hygiene standards in all service areas.
- Comply
with hotel policies, service standards, and health & safety
regulations.
2. Bartender
Key Responsibilities:
- Prepare
and serve alcoholic and non-alcoholic beverages according to hotel
standards.
- Maintain
bar stock levels and report replenishment needs.
- Ensure
accurate billing and cash handling procedures.
- Create
a welcoming atmosphere for guests while delivering exceptional service.
- Maintain
cleanliness, organization, and hygiene of the bar area.
- Adhere
to responsible beverage service practices and hotel policies.
Minimum Requirements (Applicable to Both Positions)
- Diploma
or Certificate in Hospitality, Hotel Management, Tourism, or related
field.
- Minimum
of one (1) year experience in a reputable hotel, restaurant, or
hospitality establishment.
- Strong
customer service and communication skills.
- Ability
to work flexible shifts, including weekends and public holidays.
- Good
command of English; knowledge of French and/or Kinyarwanda is an added
advantage.
- Positive
attitude, teamwork spirit, and professional appearance.
Application Procedure
Interested candidates should submit the following documents:
- Application
letter addressed to the General Manager.
- Updated
Curriculum Vitae (CV).
- Copies
of academic and professional certificates.
- Copy
of National ID.
- At
least two professional references.
Applications should be submitted via email to hrofficer@mantiskm.com then
cc: fb@mantiskmb.com with
the subject line indicating the position applied for (e.g., Application
for Waiter Position or Application for Bartender Position).
Application Deadline:
21 August 2026 at 11:00 PM
Only shortlisted candidates will be contacted.
Mantis Kivu Marina Bay Hotel is an equal opportunity
employer and encourages qualified candidates to apply.
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