Description
Senior Maintenance Officer at Rwanda Ultimate Golf
Course: (Deadline 20-07-2026)
RWANDA ULTIMATE GOLF COURSE LTD COMPANY CODE:
109031590
GeographicReference
Rwanda Ultimate Golf Course Ltd
Job Description
Title: Senior Maintenance Officer
Reports To: Head Of Facility
Job Purpose;
Rwanda Ultimate Golf Course is a private company created to
position Rwandaas the best golfing destination in Africa and one of the
greatest in the world. Thefirst project of Rwanda Ultimate Golf Course, to
reach this goal, is the Kigali Golf Resort & Villas. The golf course is a
real estate masterpiece designed by the world famous Gary Player. The facility
will also include a five-star clubhouse and other amenities.
Rwanda Ultimate Golf Course is looking for an experienced,
hands-on facility maintenance supervisor to lead maintenance operations across
our clubhouse and golf course facilities.
The successful candidate will be a strong technical leader
who can manage people, vendors, systems, and data in tandem, keeping our
facilities safe, reliable, and running to the highest standards our members and
guests expect.
Key Responsibilities
Team Leadership & Coordination
- Supervise
and lead an expanded team of specialized technicians across electrical,
plumbing, HVAC, kitchen equipment, painting, and carpentry, among
others
- Develop
daily and weekly work schedules, assign tasks via the CMMS, and monitor
team performance against agreed turnaround times and quality
standards.
- Recruit,
onboard, train, and mentor technicians; build a culture of accountability,
safety, and continuous improvement.
- Conduct
regular team briefings and performance reviews, identifying skills gaps
and coordinating relevant training.
CMMS & maintenance operations
- Own
day-to-day administration of the CMMS: logging work orders, tracking asset
history, scheduling preventive maintenance, and maintaining accurate
equipment and parts records.
- Use
CMMS data and reporting to identify recurring issues, optimize maintenance
schedules, and reduce unplanned downtime.
- Oversee
routine maintenance, inspections, and repairs across all clubhouse and
course systems, ensuring everything is functioning properly and
safely.
- Develop
and continuously refine preventive maintenance programs for all major
systems and equipment to extend asset life and avoid breakdowns.
- Ensure
timely resolution of maintenance issues affecting the building structure,
fixtures, kitchen, pool, irrigation, and other course-related infrastructure.
Service Provider & Vendor Management
- Serve
as the primary point of contact for all external maintenance service
providers (e.g., HVAC specialists, elevator/generator technicians, pool
systems, specialized wood, kitchen, and other specialized equipment
vendors).
- Coordinate
provider schedules, scopes of work, and service level agreements; verify
quality and completeness of work delivered before sign off.
- Track
provider performance and contract compliance and feed this information
into vendor selection and renewal decisions.
- Liaise
with suppliers and vendors to source parts, equipment, and materials,
negotiating favorable terms where possible.
Problem solving & troubleshooting
- Respond
to emergency maintenance calls and troubleshoot technical issues promptly,
escalating to specialist providers when required.
- Diagnose
problems across electrical, plumbing, HVAC, kitchen, pool, and other
systems, and propose effective, cost-conscious solutions.
Quality control & compliance
- Conduct
regular inspections to confirm maintenance work meets internal standards,
manufacturer specifications, and industry best practice.
- Review
and sign off on work completed by both in-house technicians and external
providers.
- Ensure
all maintenance activities comply with health and safety regulations,
including safe handling of tools, equipment, and hazardous
materials.
- Implement,
communicate, and enforce safety protocols across the team and contracted
providers.
Inventory & Spare Parts Management
- Maintain
optimal inventory levels for spare parts, consumables, and materials,
using CMMS stock tracking to avoid shortages or overstocking.
- Coordinate
procurement and stock replenishment with suppliers in a timely,
cost-effective manner.
Budget & reporting
- Assist
in preparing and managing the maintenance budget, including cost estimates
for repairs, preventive maintenance, and service provider contracts.
- Maintain
accurate maintenance records within the CMMS, including work completed,
parts used, costs incurred, and upcoming schedules.
- Provide
regular reports to the head of facilities on maintenance KPIs, system
performance, budget status, and upcoming needs.
Qualifications
Education qualification& requirements
- A
minimum A1 diploma or bachelor’s degree in civil, electrical, or
mechanical engineering, or a related technical field.
- Certifications
in HVAC, electrical systems, plumbing, or CMMS platforms are an
advantage.
Experience
- Minimum
of 5 years of experience in facility maintenance, including at least 3
years in a supervisory role.
- Proven
experience managing multi-disciplinary technician teams (electrical,
plumbing, HVAC, etc.) in a large facility, hotel, resort, or golf course
setting.
- Demonstrated
experience using a CMMS or similar maintenance management software for
work order tracking and preventive maintenance planning.
- Experience
managing external contractors or service providers, including reviewing
SLAs and contract performance.
skills & competencies
- strong
technical knowledge across electrical, plumbing, HVAC, kitchen equipment,
pool, and general facility systems.
- proficiency
with CMMS platforms and general digital literacy (reporting tools,
spreadsheets, email).
- excellent
leadership, organizational, and multi-vendor coordination skills.
- strong
analytical ability to diagnose problems and propose efficient, cost
effective solutions.
- clear
communication skills, both written and verbal, to liaise with team
members, suppliers, contractors, and senior management.
- ability
to handle challenging situations with composure and diplomacy.
- strong
teamwork and cross-department coordination abilities.
- fluency
in English (French and/or Kinyarwanda are an added advantage).
Key attributes
- Hands-on
leadership approach with a proactive, solutions-oriented attitude.
- Comfortable
managing multiple priorities across an in-house team and several external
vendors at once.
- High
attention to detail and an uncompromising commitment to safety and quality
standards.
- Data-driven
mindset, comfortable using CMMS reporting to guide decisions.
- discretion
and professionalism befitting a premium member-focused environment
Required documents to apply:
- a
detailed CV with 3 contacts of professional referees.
- a
one-page cover letter with a motivation statement in relation to the
responsibilities and requirements for this position.
- copies
of academic degree, professional training certificates, and other relevant
training certificates.
- a
copy of your national ID
how to apply
- The
deadline for submitting applications is Monday, July 20, 2026,
at 17:00 hrs Kigali time.
- All
applicants must send their zipped documents to hr@kigaligolf.rw with
the subject line " Senior Maintenance Officer position."
- Only
selected candidates for interview will be contacted.
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