Description
Listening, Monitoring, and Evaluation Specialist at
HOPE International: (Deadline 30-07-2026)
Listening, Monitoring, and Evaluation Specialist
ROLE DESCRIPTION
Application deadline: July 30, 2026
The listening, monitoring, and evaluation (LM&E) team at
HOPE International supports all programs and departments in listening to
stakeholders to improve the way we serve. The listening, monitoring, and
evaluation specialist will manage the implementation of impact evaluations, in
addition to serving as an internal consultant, supporting and coaching
listening activities across the HOPE International network. In all activities,
they will bring a posture of equipping, seeking to train and build capacity in
all staff.
- Location: Kigali,
Rwanda; Lancaster, PA, USA; Bujumbura, Burundi; Lilongwe, Malawi; Lusaka,
Zambia; Harare, Zimbabwe; Tanzania, Arusha,
- Level: Professional
- Salary
range: $58,000 - $67,000
- Type: Full-time
- Department: LM&E
- Reports
to: Director of Listening, Monitoring, and Evaluation
RESPONSIBILITIES
- Promote
and contribute to the fulfillment of HOPE International’s mission and
vision.
- Lead
LM&E projects
- Lead
the design, execution, and continuous improvement of monitoring,
evaluation, and listening initiatives
- Develop
and maintain project plans, timelines, risk mitigation strategies, and
stakeholder communication approaches
- Project
manage HOPE Quotient and other impact evaluations across the HOPE network,
including building and maintaining schedule of administrations and
liaising with all stakeholders to ensure quality, timeliness, and
stakeholder alignment
- Ensure
adherence to best practices in data quality, ethics, and culturally
responsive research
- Provide
Technical Leadership, Advisory Support, and Coaching
- Serve
as a technical advisor to LM&E Advisors and program teams across the
network
- Establish
and promote best practices in survey design and implementation,
participatory and stakeholder-centered methodologies, and quantitative and
qualitative analysis
- Consult
throughout the feedback loop, providing feedback and partnering with
programs and departments through design, administration, analysis, and
reporting
- Lead
development and refinement of LM&E standards, tools, and frameworks
- Coach,
mentor, and train LM&E staff and program teams to build technical
capacity, modeling a posture of equipping and empowering staff
- Support
Listening Across the Network
- Design
questionnaires, build survey tools, clean data, and conduct both
quantitative and qualitative analysis
- Write
and design reports, synthesizing quantitative and qualitative findings
into clear, actionable insights for diverse audiences including national
program leadership and staff, church partners, community members, and
international senior leadership
- Ensure
insights contribute directly to program improvement and strategic
decisions
- Facilitate
collaboration with diverse stakeholders across countries and functions
- Represent
LM&E in cross-departmental initiatives and strategic projects
QUALIFICATIONS
- Personal
confession of Christian faith and commitment to the mission and vision of
HOPE
- Bachelor’s
degree in economics, development, international relations, mathematics, or
related field
- 7+
years of progressive experience in monitoring & evaluation
- Excellent
interpersonal and collaborative skills, with ability to communicate well
across cultures and make analyses useful to audiences with differing
levels of comfort in reading and interpreting data
- Experience
liaising with diverse stakeholder groups
- Intellectual
curiosity: desire to understand the “why” behind data and dig deeper
- Expertise
in research methods
- Significant
experience designing, conducting, analyzing, and reporting on survey
research
- Significant
experience listening across cultures, applying culturally responsive
research methods
- Ability
to listen well and show empathy towards field staff involved in survey
administration processes
- Experience,
and passion, for training and equipping others to build capacity
- Passion
for listening
- Advanced
written and verbal proficiency in English required. Proficiency in other
additional languages preferred
- Proficiency
in Microsoft Office suite (PowerPoint, Word, Excel, Outlook) and
demonstrated ability to learn new systems
- Self-motivated
with demonstrated capacity to work independently, including strong
organizational skills, effective time management and prioritization of
competing demands/multiple deadlines
- Strong
analytical and problem-solving skills with attention to detail, balanced
with good judgment and an awareness of the complex nuances of
cross-cultural surveying
- Excellent
oral, written, and public communication skills
- Creativity
and an aptitude for innovation
- Ability
to travel up to 60 nights away from home per year
SPECIAL APPLICATION INSTRUCTIONS
*Note on salary: HOPE International determines starting
salary ranges based on internal equity and the external market. Because we take
a market-based approach to pay, this salary range is specific to US-based
employment. Hires made in other countries will have a salary range based on
local market factors and this range will be disclosed during the interview
process.
Apply Here. https://www.hopeinternational.org/take-action/opportunity/listening-monitoring-and-evaluation-specialist
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