- Research
Assistant
Research Assistant
University of Global Health Equity (UGHE) Kigali,
Rwanda
Position Title: Research Assistant
Reports to: Postdoctoral Research Fellow
Group/Department: The Center for Equity in Global
Surgery, University of Global Health Equity (UGHE)
Location: Kigali, with frequent travel to the data
collection and research sites Rwanda, with occasional travel to Musanze,
Rwanda
Organizational Profile
The University of Global Health Equity (UGHE) is an
initiative of Partners In Health (PIH), an internationally recognized
non-profit organization whose mission is to provide a preferential
option for the poor in health care. In over nearly three decades of
operating alongside public sectors in countries around the world, PIH has
developed a model to deliver high quality health care to some of the world’s
most marginalized communities.
Members of the UGHE community are tenacious and resolute in
our drive to attain social justice, make common cause with those in
need, listen to and learn from others, and operate with
honesty and humility as we uphold academic integrity and intellectual
curiosity. The University of Global Health Equity seeks individuals committed
to these values to join the team.
Position Overview
The Research Assistant will work on a
Research Program entitles “Rwanda912: Use of an innovative electronic
communications platform to improve pre-hospital transport of injured people in
Rwanda” – funded by the National Institute of Health Research (NIHR),
UK. This project will be implemented in close collaboration between the
Rwanda Biomedical
Center/Service d’aide Médicale Urgente (SAMU), University of
Birmingham, University of Rwanda, Rwanda Build, a local software
development company, and health facilities in Rwanda. The ideal candidate
for this position is highly self-motivated and passionate about
research, with superior attention to detail and organizational skills. S/he
will work across multiple departments at UGHE and health facility within Rwanda
and must be exceedingly well organized, diplomatic, flexible, resourceful, and
proactive.
Key Responsibilities
- Conducting
qualitative and/or quantitative data collection at designated data
collection sites and as directed by the project PIs, including data entry
and data quality assurance.
- Participate
in requirement gathering for the software development and
testing of prototypes.
- Develop
case scenarios and a persona for
training the ambulance and dispatch team
- Facilitate
training aimed at teaching the different interfaces for dispatch and
ambulance crews and conducting surveys on user acceptance
testing.
- Support
and contribute to the development of patient and health facility’s data
collection tools, ensure accurate data collection and data entry
processes,
- Conduct qualitative data
collection including in depth interviews, focus group
discussions, translation, transcription, desk reviews
and contribute to various stakeholder’s workshop
- Conduct
user acceptance testing and report the finding in a report ready to be
shared.
- To
become full acquainted and stay up to date with developments in access to
quality health care for injured and health care system in Rwanda and
elsewhere in the region
- Supporting
community engagement activities and outreach to non-academic audiences
- To participate in
patient and stakeholder’s engagement and involvement activities
and other events of the Center for Equity in Global Surgery (CEGS) at the
University of Global Health Equity (UGHE), as appropriate.
- Work
closely with the PIs and Program manager to ensure teams’
ability to meet contractual
requirements, identify gaps, and create plans
to address them, and provide ongoing support to teams.
- Writing
project deliverables, such as reports
- Preparing
PowerPoint slides, report and poster presentations as required
- Conduct
literature searches and reviews and support with ethics review
submissions.
- Support
an interdisciplinary research team
- Any
other tasks as designated by the supervisor
Qualifications
- MBBS/MD or
BSc in a health-related field, MSc in Public
Health or Global Health, or MSc in other
health-related programs
- Demonstrated qualitative
and quantitative research experience – minimum of 1 year
- Demonstrable
training in research methods, data collection, and data
analysis
- Practical knowledge and
experience in qualitative and quantitative data collection from
patients and the community
- Familiarity
with qualitative and/or quantitative data collection and data quality
assurance
- In
depth knowledge on the Rwandan health systems with particular emphasis on
injuries and surgical care
- Fluency
in Microsoft Word, Excel, PowerPoint, and OneDrive
- Experience
with qualitative and quantitative data collection tools
- Ability
to manage and prioritize project related tasks with high attention to
detail
- Ability
to work under pressure, meet tight deadlines, and manage competing
priorities
- Exemplary
interpersonal skills: ability to effectively collaborate with culturally
diverse staff across departments and countries
- Proven
ability to work independently, as well as collaboratively as part of a
research team, and to meet research deadlines.
- Evidence
of excellent interpersonal skills, including the ability to
communicate effectively both orally and in writing.
- Evidence
of good organizational skills, including effective project management;
experience with community engagement preferred.
- Excellent
written and oral communication skills in English and
Kinyarwanda required
How to Apply
Applicants should provide: (1) curriculum vitae, (2) Degree,
(3) A cover letter describing your interest in UGHE and relevant experience.
Please upload these under the ‘Additional Files’ tab on the application
page to Research
Assistant.
University of Global Health Equity is an equal opportunity
employer, and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability status, protected veteran status,
or any other characteristic protected by law.
Organizational Profile
UGHE is a new kind of university focused on training the
next generation of global leaders in health care delivery. The university
launched in Rwanda in September 2015. Through an academic experience uniquely
rooted in the values of equity, students are empowered to both ease suffering
at the bedside and drive transformational, systemic changes to the health
system.
UGHE is an initiative of Partners In Health (PIH),
an internationally recognized non-profit organization whose mission is
to provide a preferential option for the poor in health care. In
over nearly three decades of operating alongside public sectors in
countries around the world, PIH has developed a model to deliver high quality
healthcare to some of the world’s most marginalized communities. Nowhere has
this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s
sister organization—and our government partners have driven innovation for a
decade.
Members of the UGHE community are tenacious and resolute in
our drive to attain social justice, make common cause with those in
need, listen to and learn from others, and operate with
honesty and humility as we uphold academic integrity and intellectual
curiosity. The University of Global Health Equity seeks individuals committed
to these values to join the team.
Commitment to Safeguarding and Prevention of Sexual
Exploitation, Abuse and Sexual Harassment:
At UGHE, we are committed to ensuring that those who benefit
from our work- including community members – as well as our students,
contractors, staff, and visitors to our campus are treated with dignity and
respect and protected from sexual exploitation, abuse and harassment and any
form of systemic abuse, whilst reducing risk and vulnerabilities. A range of
pre-employment checks will be undertaken in conformity with UGHE’s policy.
UGHE will request information from
applicants’ previous employers about any findings of fraud,
harassment, sexual harassment and any form of systemic abuse or incidents under
investigation when the applicant left employment. By applying, the job
applicant confirms their understanding of these recruitment procedures.
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here to visit the source
2. Research Assistant
University of Global Health Equity (UGHE) Kigali,
Rwanda
Position Title: Research Assistant
Reports to: Postdoctoral Research Fellow
Group/Department: The Center for Equity in Global
Surgery, University of Global Health Equity (UGHE)
Location: Kigali, with frequent travel to the data
collection and research sites Rwanda, with occasional travel to Musanze,
Rwanda
Organizational Profile
The University of Global Health Equity (UGHE) is an
initiative of Partners In Health (PIH), an internationally recognized
non-profit organization whose mission is to provide a preferential
option for the poor in health care. In over nearly three decades of
operating alongside public sectors in countries around the world, PIH has
developed a model to deliver high quality health care to some of the world’s
most marginalized communities.
Members of the UGHE community are tenacious and resolute in
our drive to attain social justice, make common cause with those in
need, listen to and learn from others, and operate with
honesty and humility as we uphold academic integrity and intellectual
curiosity. The University of Global Health Equity seeks individuals committed
to these values to join the team.
Position Overview
The Research Assistant will work on a
Research Program entitles “Rwanda912: Use of an innovative electronic
communications platform to improve pre-hospital transport of injured people in
Rwanda” – funded by the National Institute of Health Research (NIHR),
UK. This project will be implemented in close collaboration between the
Rwanda Biomedical
Center/Service d’aide Médicale Urgente (SAMU), University of
Birmingham, University of Rwanda, Rwanda Build, a local software
development company, and health facilities in Rwanda. The ideal candidate
for this position is highly self-motivated and passionate about
research, with superior attention to detail and organizational skills. S/he
will work across multiple departments at UGHE and health facility within Rwanda
and must be exceedingly well organized, diplomatic, flexible, resourceful, and
proactive.
Key Responsibilities
- Conducting
qualitative and/or quantitative data collection at designated data
collection sites and as directed by the project PIs, including data entry
and data quality assurance.
- Participate
in requirement gathering for the software development and
testing of prototypes.
- Develop
case scenarios and a persona for
training the ambulance and dispatch team
- Facilitate
training aimed at teaching the different interfaces for dispatch and
ambulance crews and conducting surveys on user acceptance
testing.
- Support
and contribute to the development of patient and health facility’s data
collection tools, ensure accurate data collection and data entry
processes,
- Conduct qualitative data
collection including in depth interviews, focus group
discussions, translation, transcription, desk reviews
and contribute to various stakeholder’s workshop
- Conduct
user acceptance testing and report the finding in a report ready to be
shared.
- To
become full acquainted and stay up to date with developments in access to
quality health care for injured and health care system in Rwanda and
elsewhere in the region
- Supporting
community engagement activities and outreach to non-academic audiences
- To participate in
patient and stakeholder’s engagement and involvement activities
and other events of the Center for Equity in Global Surgery (CEGS) at the
University of Global Health Equity (UGHE), as appropriate.
- Work
closely with the PIs and Program manager to ensure teams’
ability to meet contractual
requirements, identify gaps, and create plans
to address them, and provide ongoing support to teams.
- Writing
project deliverables, such as reports
- Preparing
PowerPoint slides, report and poster presentations as required
- Conduct
literature searches and reviews and support with ethics review
submissions.
- Support
an interdisciplinary research team
- Any
other tasks as designated by the supervisor
Qualifications
- MBBS/MD or
BSc in a health-related field, MSc in Public
Health or Global Health, or MSc in other
health-related programs
- Demonstrated qualitative
and quantitative research experience – minimum of 1 year
- Demonstrable
training in research methods, data collection, and data
analysis
- Practical knowledge and
experience in qualitative and quantitative data collection from
patients and the community
- Familiarity
with qualitative and/or quantitative data collection and data quality
assurance
- In
depth knowledge on the Rwandan health systems with particular emphasis on
injuries and surgical care
- Fluency
in Microsoft Word, Excel, PowerPoint, and OneDrive
- Experience
with qualitative and quantitative data collection tools
- Ability
to manage and prioritize project related tasks with high attention to
detail
- Ability
to work under pressure, meet tight deadlines, and manage competing
priorities
- Exemplary
interpersonal skills: ability to effectively collaborate with culturally
diverse staff across departments and countries
- Proven
ability to work independently, as well as collaboratively as part of a
research team, and to meet research deadlines.
- Evidence
of excellent interpersonal skills, including the ability to
communicate effectively both orally and in writing.
- Evidence
of good organizational skills, including effective project management;
experience with community engagement preferred.
- Excellent
written and oral communication skills in English and
Kinyarwanda required
How to Apply
Applicants should provide: (1) curriculum vitae, (2) Degree,
(3) A cover letter describing your interest in UGHE and relevant experience.
Please upload these under the ‘Additional Files’ tab on the application
page to Research
Assistant.
University of Global Health Equity is an equal opportunity
employer, and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability status, protected veteran status,
or any other characteristic protected by law.
Organizational Profile
UGHE is a new kind of university focused on training the
next generation of global leaders in health care delivery. The university
launched in Rwanda in September 2015. Through an academic experience uniquely
rooted in the values of equity, students are empowered to both ease suffering
at the bedside and drive transformational, systemic changes to the health
system.
UGHE is an initiative of Partners In Health (PIH),
an internationally recognized non-profit organization whose mission is
to provide a preferential option for the poor in health care. In
over nearly three decades of operating alongside public sectors in
countries around the world, PIH has developed a model to deliver high quality
healthcare to some of the world’s most marginalized communities. Nowhere has
this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s
sister organization—and our government partners have driven innovation for a
decade.
Members of the UGHE community are tenacious and resolute in
our drive to attain social justice, make common cause with those in
need, listen to and learn from others, and operate with
honesty and humility as we uphold academic integrity and intellectual
curiosity. The University of Global Health Equity seeks individuals committed
to these values to join the team.
Commitment to Safeguarding and Prevention of Sexual
Exploitation, Abuse and Sexual Harassment:
At UGHE, we are committed to ensuring that those who benefit
from our work- including community members – as well as our students,
contractors, staff, and visitors to our campus are treated with dignity and
respect and protected from sexual exploitation, abuse and harassment and any
form of systemic abuse, whilst reducing risk and vulnerabilities. A range of
pre-employment checks will be undertaken in conformity with UGHE’s policy.
UGHE will request information from
applicants’ previous employers about any findings of fraud,
harassment, sexual harassment and any form of systemic abuse or incidents under
investigation when the applicant left employment. By applying, the job
applicant confirms their understanding of these recruitment procedures.
IT Helpdesk Assistant
IT Helpdesk Assistant
University of Global Health Equity (UGHE) Butaro,
Rwanda
Description
Job Title: IT Helpdesk Assistant
Reports To: IT Infrastructure & Support Engineer
Location: Primarily at Butaro Campus &
time to time at Kigali Headquarters Office
Overview
Responsible for monitoring
and maintaining computer systems and networks within
UGHE. IT Helpdesk Assistant will be responsible for the
installation and configuration of computer systems, diagnosing software faults,
and solving technical and application issues. Responds to queries, runs
diagnostic programs, isolates problems, and determines and implements
solutions.
Key Responsibilities
The IT Helpdesk assistant will be mainly
responsible for the smooth running of computer systems and ensuring staff/
students/ faculty get maximum support from him/her. His/her tasks will include
but are not limited to:
- Installing
and configuring computer hardware operating systems and applications;
- Monitoring
and maintaining computer systems and networks;
- Respond
to queries/ Talking to staff, students or faculty through a
series of actions, either face-to-face or over the telephone, to help set
up systems or resolve IT issues;
- Troubleshooting
system and network problems, diagnosing and solving software
faults and some basic hardware issues, replacing parts if required;
- Providing
support, including procedural documentation and relevant reports to the
supervisor;
- Following
diagrams and written instructions to repair a fault or set up a system;
- Supporting
the roll-out of new applications;
- Setting
up new user accounts and profiles and dealing with password setup issues;
- Respond
to email messages for users seeking help;
- Walk
user through problem-solving process;
- Rapidly establishing a
good working relationship with the staff and other UGHE partners;
- Testing
and evaluating new technologies deployed on the university
computer systems;
- Conducting
electrical safety checks on computer equipment;
- Follow
up with users to ensure issues have been resolved to their satisfaction;
- Keeping
track of records for all issues reported and how they were resolved
- Collect
feedback from users about computer usage.
- Run
reports to determine malfunctions that continue to occur.
- Promote
continuity of service delivery by keeping the team informed of any
potential problems
and providing possible solutions. - Help
users to adequately connect to the appropriate
University network systems
- Performs
any other related duties assigned by the Supervisor.
Qualifications, Knowledge, and Skills
- BSc in
IT, Computer Science or relevant field
- Working
knowledge of fundamental operations of relevant
software, hardware and other equipment
- At
least 1 year of work-related experience and training in troubleshooting
and providing help desk support
- Proven
experience as a help desk technician or other user support role
- Good
understanding of computer systems, mobile devices and other tech
products
- Ability
to diagnose and resolve basic technical issues
- Proficiency in
English
- Excellent
oral and written communication skills
How to Apply
Applicants should provide: (1) curriculum vitae, (2) Degree,
(3) A cover letter describing your interest in UGHE and relevant experience.
Please upload these under the ‘Additional Files’ tab on the application page
to IT
Helpdesk Assistant
University of Global Health Equity is an equal opportunity
employer, and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability status, protected veteran status,
or any other characteristic protected by law.
Organizational Profile
UGHE is a new kind of university focused on training the
next generation of global leaders in health care delivery. The university
launched in Rwanda in September 2015. Through an academic experience uniquely
rooted in the values of equity, students are empowered to both ease suffering
at the bedside and drive transformational, systemic changes to the health
system.
UGHE is an initiative of Partners In Health (PIH),
an internationally recognized non-profit organization whose mission is
to provide a preferential option for the poor in health care. In
over nearly three decades of operating alongside public sectors in
countries around the world, PIH has developed a model to deliver high quality
healthcare to some of the world’s most marginalized communities. Nowhere has
this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s
sister organization—and our government partners have driven innovation for a
decade.
Members of the UGHE community are tenacious and resolute in
our drive to attain social justice, make common cause with those in
need, listen to and learn from others, and operate with
honesty and humility as we uphold academic integrity and intellectual
curiosity. The University of Global Health Equity seeks individuals committed
to these values to join the team.
Commitment to Safeguarding and Prevention of Sexual
Exploitation, Abuse and Sexual Harassment:
At UGHE, we are committed to ensuring that those who benefit
from our work- including community members – as well as our students,
contractors, staff, and visitors to our campus are treated with dignity and
respect and protected from sexual exploitation, abuse and harassment and any
form of systemic abuse, whilst reducing risk and vulnerabilities. A range of
pre-employment checks will be undertaken in conformity with UGHE’s policy.
UGHE will request information from
applicants’ previous employers about any findings of fraud,
harassment, sexual harassment and any form of systemic abuse or incidents under
investigation when the applicant left employment. By applying, the job
applicant confirms their understanding of these recruitment procedures.
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