Description
Security Supervisor at Kivu Choice Ltd: (Deadline
13-08-2026)
Job Title: Security Supervisor
Jobs
Department: Security
Reports to: Security Manager
Location: Kagano, Nyamasheke
About Kivu Choice:
Kivu Choice is Rwanda's largest protein producer and one of
the fastest-growing aquaculture companies in Africa. Founded in 2022, Kivu
Choice is the sister company to Victory Farms, East Africa's leading
aquaculture platform based in Kenya. The company operates a fully vertically
integrated aquaculture model, encompassing hatchery operations, cage-based
grow-out, processing, distribution, and sales. Kivu Choice is also one of the
country's largest employers with over 700 employees and plans to grow to 1,200
employees within the next three years, reflecting its strong commitment to job
creation and inclusive economic development. Over the next five years, Kivu
Choice aims to scale into Africa's largest and most sustainable protein
producer, producing and distributing 30,000 tons of fish annually for the
Rwandan market and for export across the region.
Description:
The Security Supervisor is responsible for overseeing the
day-to-day security operations at Kagano, ensuring the effective deployment and
supervision of security personnel, the strict enforcement of security
procedures, and the prompt response to security incidents. The role is critical
in maintaining the security of the concession area by preventing theft,
unauthorized access, and cage tampering, while promoting discipline,
accountability, and compliance within the security team to ensure a safe and
secure working environment.
Primary Responsibilities:
1. Supervise and Guide Security Officers
- Monitor
and oversee security personnel to ensure efficient performance.
- Train
officers on proper interaction with visitors, vendors, and employees.
2. Maintain Daily Records
- Prepare
reports on incidents, accidents, and security breaches.
- Record
observations in the occurrence book or relevant reporting system.
3. Familiarity with Locations
- Have a
comprehensive knowledge of the premises to guide and assist the team
effectively.
4. Conduct Regular Patrols and Spot-Checks
- Perform
routine inspections of all areas, including activity rooms, public spaces,
and security sensitive zones.
- Assess
security personnel performance and ensure adherence to protocols.
5. Assist the Security Manager in Handling Incidents
- Provide
critical information and insights to the security supervisor.
- Offer
recommendations based on firsthand knowledge of incidents.
6. Investigations and Interviews
- Conduct
investigations into security breaches while adhering to company policies
and legal regulations.
- Interview
individuals involved in incidents and document findings.
7. Daily Physical Hazard/Safety Inspections
- Identify
and report safety hazards.
- Coordinate
with relevant departments to resolve security risks.
8. Monitor CCTV and Alarm Systems
- Ensure
proper functioning of surveillance equipment.
- Identify
and respond to any unauthorized activity.
9. Assist Visitors and Employees During Emergencies
- Lead
building evacuations and guide individuals to safe exits.
- Be
familiar with emergency procedures and escape routes.
10. Gather Information, Complete Reports, and Maintain Confidentiality
- Collect
data from security personnel and employees regarding security incidents.
- Ensure
reports remain confidential and accessible only to authorized personnel.
11. Defuse Disturbances Following Company Policies
- Resolve
conflicts between employees, security personnel, and visitors.
- Apply
company protocols to ensure peaceful resolutions.
12. Handle Interruptions and Complaints
- Address
complaints from employees and customers effectively.
- Seek
solutions that prevent escalation and maintain workplace harmony.
13. Escort Unauthorized Persons from the Property
- Identify
and remove unauthorized individuals professionally and legally.
14. Assist Management in Training
- Recommend
and schedule necessary training sessions for security personnel.
- Collaborate
with management to enhance security knowledge.
15. Motivate and Coach Employees
- Encourage
security personnel to adhere to company policies and best practices.
- Foster
a positive and professional attitude among team members.
16. Answer Telephones Using Appropriate Etiquette
- Maintain
a polite and professional tone when handling calls.
17. Develop and Maintain Positive Working Relationships
- Promote
teamwork and cooperation among security personnel and employees.
- Resolve
interpersonal conflicts to maintain workplace harmony.
18. Support the Team to Achieve Common Goals
- Listen
to employees’ concerns and align responses with organizational objectives.
19. Conduct Risk Assessment of Assets
- Identify
potential risks and implement preventive measures.
20. Inspect Tools, Equipment, and Machines
- Regularly
check security-related equipment for defects.
- Report
and arrange for repairs when necessary
Qualifications:
- 3
years of progressive experience in security operations, with at least 1
years in a leadership role.
- Experience
in managing security within agricultural, industrial, or large-scale
property environments is highly desirable.
- Background
in military, police, or private security firms is an added advantage.
- Proficiency
in modern security technologies (CCTV systems, access control, incident
reporting tools).
- Strong
leadership, communication, and crisis management skills.
- Fluent
in English and Kiswahili.
- Must
always be available on-call for emergency response.
- High
level of integrity, confidentiality, and professionalism
How to Apply
If you are interested in this position, prepare the
following:
- Job
application letter
- Curriculum
Vitae (CV)
- Copy
of your Degree and other academic qualifications
- Copy
of your ID
Send all the required documents to our email address: recruiting@kivuchoice.com
- Submission
Deadline: 13th August 2026.
- Applications
will be reviewed on a rolling basis as they are submitted.
- Only
shortlisted candidates will be contacted
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