YUMN LTD
PERSONAL ASSISTANT TO THE GENERAL MANAGER
Job Description
Jobs
Role Overview
The Personal Assistant to the General Manager provides
high-level, confidential support to ensure the smooth and efficient running of
the General Manager’s office. The role combines diary and communications management,
executive-level document preparation, and coordination of travel and logistics
for the General Manager and Steering Committee members. The successful
candidate will operate with discretion, sound judgement, and minimal
supervision, acting as a trusted point of contact between the General Manager
and internal and external stakeholders.
Key Responsibilities
- Manage
the General Manager’s diary, schedule, and appointments, proactively
resolving conflicts and prioritizing competing demands.
- Draft,
review, and manage emails, correspondence, and official communications on
behalf of the General Manager.
- Answer
and screen the General Manager’s phone calls with professionalism and
discretion.
- Prepare,
format, and finalise reports and presentations from multiple departments
into polished, executive-ready documents.
- Coordinate
all travel arrangements for the General Manager and Steering Committee
members, including:
- Flight
bookings
- Accommodation
arrangements
- Transport
coordination (airport pickups, vehicles, and related logistics)
- Coordinate
meetings and agendas, and track follow-up actions on behalf of the General
Manager.
- Facilitate
clear communication between
the General Manager and internal teams, external stakeholders, lenders,
and shareholders.
- Handle
sensitive and confidential information with the utmost discretion and
professionalism.
- Anticipate
the General Manager’s needs, providing proactive support that reduces
workload and improves overall efficiency.
- Maintain
well-organised records, files, and executive documentation
Requirements
- Bachelor’s
degree in Business Administration, Management, or a related field, or
equivalent professional experience.
- Proven
experience as a Personal Assistant, Executive Assistant, or in a similar
senior support role.
- Excellent
proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong
skills in report writing, document formatting, and executive presentation.
- Experience
with Adobe or similar document design tools is an advantage.
- Exceptional
organizational and time-management skills, with the ability to manage
multiple priorities under pressure.
- Strong
written and verbal communication
skills.
- High
level of discretion, confidentiality, and professionalism.
- Confidence
and polish when interacting with senior executives and international
stakeholders.
- Flexibility
and responsiveness, with availability aligned to the General Manager’s
working schedule.
- Willingness
to reside on-site or nearby, with occasional travel to Kigali.
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