Description
3 JOB POSITIONS OF RECOVERY OFFICERS at BPR: (Deadline 23
July 2026)
Job Purpose
To identify, review and recover or restructure/restore to
performance non-performing debts and make appropriate recommendations to avoid
such situations arising in the future in order to mitigate credit risks.
Main Responsibilities
- To
initiate and develop restructuring and recovery strategies towards
reduction of non-performing loans (NPL) levels as targeted by bank’s
management;
- Contribute
to the bank’s profit through write backs
- Ensure
compliance with credit policies, regulatory requirements and best practices
in caring out recovery actions with a view to minimizing credit risks
- Work
closely with all banks appointed external agencies (debt collectors,
appointed receivers, court bailiffs, lawyers etc) and other third-party
vendors
- Partner
with the legal unit and lawyers for efficient and effective resolution of
matters in court.
- Assist
Credit Recovery Manager to prepare statutory and regulatory reports
required by the bank
- Give
recommendations to Recovery Manager on issues of debt recovery including
disposal of securities, litigation, restructuring, final settlement,
write-offs and write-downs for approval.
- Provide
professional business support to the Credit Recovery Manager to resolve
challenges faced by stressed clients
- To
enhance the Bank’s overall image through improved relations with bad
debtors and ensure customers are satisfied through timely responses to
issues;
- Perform
other tasks reasonably required by Credit recovery Manager or Senior
Credit Recovery Manager within the framework of this job description.
Daily Responsibilities:
- Daily
review of assigned NPLs portfolio for any follow up of promise to pay from
the customer and plan course of action to recover owed money.
- Meeting
and call customers, write call reports and share with Credit Recovery
Manager and file same to customer files.
- Write
demand notice and statutory notices to customer under NPL; initiate and
follow up related files in CQ, EMRS, and IECMS
- Negotiating
with customers to express their willingness to repay and propose different
alternative to get solutions
- Preparation
of Recovery reports for management and regulator.
Educational qualifications and work experience:
- Bachelor’s
Degree in Finance, Accounting, Economics, Business Management or Law.
- Professional
certification CPA/ILPD.
- Master’s
Degree in Business Administration is an added advantage.
- 3
years Minimum experience in Credit, debt collection/Recoveries.
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