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6 Job Positions at RwandAir Ltd: (Deadline 13, 16 December 2025)

Senior Manager Catering Services and Inflight Products at RwandAir Ltd: (Deadline 13 December 2025)

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

Job Title: Senior Manager Catering Services and Inflight Products

Reports to: Head of Corporate Brand and Products

Department: Commercial

Location: Kigali International Airport (KIA)

At RwandAir, we’re not just flying — we’re reimagining what it means to be Africa’s most customer-loved airline. We are looking for a customer centric, commercially sharp, and execution-driven Senior Manager Catering Services and Inflight Products to drive our catering services and inflight products strategy into the future.

Job Purpose

The Senior Manager Catering Services and Inflight Products is responsible for building and executing a long‑term catering & in‑flight services roadmap aligned to RwandAir’s brand positioning and customer expectations; lead innovation in menu design, product selection, and service delivery to differentiate our onboard experience. As Senior Manager Catering and Inflight Products you will lead a dynamic portfolio spanning with clear focus on.

This role is about designing, implementing, and continually uplifting our catering and in‑flight service offerings—delivering quality, innovation, and efficiency that delight customers and support our growth strategy.

1. Key Duties and Responsibilities:

• Own the product: Curate meal plans, beverage selections, inflight product improvement, lounges, and onboard retail tailored to passenger demographics—transforming service in line with market trends.
• Lead suppliers: Identify, negotiate, and manage contracts and SLAs with catering providers and in‑flight product suppliers; drive performance, cost efficiency, and compliance with safety & hygiene standards.
• Drive operational excellence: Optimize food production, logistics, and waste reduction in partnership with Catering; monitor budgets while maintaining high service standards; collaborate with fleet and aircraft teams so galley equipment and layouts enable outstanding service.
• Champion compliance & quality: Ensure operations meet local and international aviation regulations; conduct audits and quality assurance for consistent, reliable delivery.
• Raise customer satisfaction: Use passenger feedback and competitive analysis to refine offerings; partner with Customer Experience and Marketing to reinforce the brand through in‑flight services and personalization (e.g., pre‑order meals and dietary preferences).
• Lead the team: Set objectives, coach, and develop the function; foster innovation and continuous improvement; build Rwandan national talent through structured coaching and succession planning.
• Perform other department duties related to his/her position as directed by the Head of the Department.

2. About You – Minimum Standard Qualifications;

Essential

• Bachelor’s degree in Hospitality Management, Business Administration, Aviation, or a related field.
• Minimum of 7+ years of experience in airline catering, hospitality, or in-flight service management.
• Proven track record of leading brand transformation and in-flight product innovation.
• In-depth knowledge of aviation catering regulations, food safety standards, and onboard product innovation.
• Excellent analytical, financial management, and problem-solving abilities.
• Ability to work in a fast-paced, evolving airline environment and drive strategic initiatives.
• Prior experience in aviation is strongly preferred
• Ability to work in a fast-paced, evolving airline environment and drive strategic initiatives.

3. About You – Other Desired Competencies & Skills;

Previous Experience:

Essential

• Strong leadership and project management skills with experience in supplier negotiations and contract management.
• Strong understanding of customer behavior and premium service trends.
• Proficiency in inventory management and cost optimization strategies.
• Passion for elevating passenger experience through innovative catering solutions.
• People Management and Stakeholder Communication
• High Integrity and Professionalism
• Leadership presence — confident, credible, and collaborative.
• Strong mentoring and coaching skills.
• Excellent command of English language

4. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;

• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID;
• Three referees

The deadline for submitting application documents (Only PDF Format) is December 13, 2025 at 17:00 PM. Please apply via the link: https://erecruitment.rwandair.com/.

CLICK HERE TO READ MORE AND APPLY

Risk Specialist at RwandAir Ltd: (Deadline 16 December 2025)

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

Job Title: Risk Specialist

Reports to: Manager Enterprise, Risk and Compliance

Department: Compliance and Risk

Location: Kigali International Airport (KIA)

Job Purpose

The Risk Specialist supports the enterprise risk management framework by identifying, analyzing, and monitoring risks that may affect the organization’s operations, financial stability, compliance, and reputation. The role assists in maintaining the enterprise risk register, monitoring key risk indicators, and supporting the design and implementation of mitigation strategies in line with ISO 31000 and organizational requirements.

1. Key Duties and Responsibilities:

• Support the development and maintenance of the enterprise risk register by capturing and updating identified risks.
• Assist in risk assessments across operational, financial, safety, compliance, strategic, and reputational areas.
• Monitor and report on Key Risk Indicators (KRIs), escalating emerging risks to the Manager Risk, Compliance and Documentation.
• Support the implementation of risk mitigation plans, contingency measures, and corrective actions.
• Contribute to risk analysis for new projects, initiatives, or operational changes.
• Maintain risk-related documentation, dashboards, and databases to ensure accuracy and traceability.
• Collaborate with departments to ensure risk management practices are embedded in daily operations.
• Participate in risk reviews, workshops, and audits as required.
• Prepare risk monitoring reports and presentations for management review.
• Research emerging risks, industry trends, and regulatory developments relevant to enterprise operations.
• Contribute to the integration of risk management into enterprise decision-making.
• Provide analytical support to strengthen the organization’s resilience against operational and strategic risks.
• Promote awareness of risk culture across the organization by supporting training, workshops, and communication initiatives.
• Assist in ensuring the organization’s risk management framework aligns with ISO 31000 and other applicable industry standards.

2. About You – Minimum Standard Qualifications;

Essential

• Bachelor’s degree in Risk Management, Business Administration, Finance, Engineering, or related field (mandatory).
• Professional certifications such as Certified Risk Management Assurance (CRMA), ISO 31000 Risk Management Certification, or equivalent are an advantage.

3. About You – Other Desired Competencies & Skills;

Previous Experience:

Essential

• Minimum of 3 years’ experience in risk management, audit, compliance, or related functions.
• Knowledge of risk management methodologies and frameworks (ISO 31000, COSO ERM).
• Strong analytical, problem-solving, and quantitative skills.
• Ability to interpret risk data and prepare clear, actionable reports.
• Proficiency in risk management systems or reporting tools.
• Effective communication and collaboration skills across multi-disciplinary teams.
• High ethical standards, attention to detail, and proactive approach.

4. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;

• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID;
• Three referees

The deadline for submitting application documents (Only PDF Format) is December 16, 2025. Please apply via the link: https://erecruitment.rwandair.com/.

CLICK HERE TO READ MORE AND APPLY

2 Job Positions of TRAX Specialists at RwandAir Ltd: (Deadline 16 December 2025)

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

Job Title: TRAX Specialists (2)

Reports to: Head of Engineering and Planning

Department: Technical

Location: Kigali International Airport

Job Purpose

Provide TRAX eMRO expertise to clean-up data and carry out the setup to ensure the system becomes the backbone of all maintenance and engineering operations. Coordinate with IT to integrate TRAX eMRO with current financial and HR systems within the organization.

Update TRAX eMRO with current data for the fleet operated by RwandAir and ensure correct aircraft configuration that mirrors the aircraft. Define and ensure correct setup of the fleet aircraft maintenance programmes in the TRAX eMRO system.

Define and develop procedures for CAMO, Part 145 and Materials/Stores/Supply Chain to be used for day-to-day activities and develop local staff to manage all TRAX eMRO operations in the future.

Two streams,

1. CAMO
2. Part 145 and Supply Chain.

1. Key Duties and Responsibilities:
2. Operational

• Define the plan for TRAX eMRO set-up and data clean-up with milestones and timelines.
• Establish protocols for continuous coordination with TRAX MIAMI, RwandAir IT, Technical and other sections within RwandAIr to ensure correct set-up, interfacing and resolution of any TRAX issues that may arise from time to time
• Review of all TRAX eMRO set-up switches and control switches to ensure correct data entry and report generation
• Collect, review and upload data in TRAX eMRO as required for CAMO. Ensure controls are in place to ensure clean data upload
• Define, Update, test and complete the setup and data update for all modules related to CAMO in TRAX – including but not limited to Settings, Production, Engineering, Planning, Technical Records, Technical Publications, Reliability and Training
• Define, update, test and complete the setup and data for all modules related to Part 145 activities in TRAX- including but not limited to Settings, Production- and Shop
• Define, update, test and complete the setup and data for all modules related to Supply Chain activities in TRAX- including but not limited to Receiving, Inventory, Orders/ Requisitions, Packing/Shipping and Settings
• Activity the TRAX eMRO eMobility Suite for utilization by planning, MCC and maintenance team, towards a paperless line maintenance
• Develop and test TRAX eMRO add-ons to support in customized report generation
• Streamline usage of TRAX eMRO dashboards for day-to-day monitoring
• Develop, document and evolve the procedures to be used for all activities required to TRAX eMRO utilization within RwandAir Technical
• Provide da-to-day support with TRAX eMRO issues
• Train users regularly to achieve required levels of competence

2. Management & Leadership

• Oversee and supervise employees. Direct daily activities, train and develop to ensure a high standard of service delivery.

3. Personal Development

• Take responsibility for own ongoing personal development and growth of expertise.
• Train and develop other employees, for proper succession planning and risk management.
• Assist in the response to any emergency or a major operational disruption affecting RwandAir or its subsidiaries, including support of the RwandAir Special Assistance Program.
• Train Rwanda staff in the duties above.
• Perform other department duties related to his/her position as directed by the Head of the Department.

4. Operational Safety

• Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant RWANDAIR Group induction, information, instruction, training and supervision.
• Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.
• Ensure that all managers and supervisors understand work health and safety requirements and expectations to the extent that they can pass on relevant information, identify training needs and provide appropriate supervision in their workplace.
• Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved.

5. Environmental Competencies

Apply:

• Contribute towards RwandAir Environmental Objectives and targets and the implementation and maintenance of the Environmental Management System.
• Apply environmental knowledge and principles in your role, and incorporate this into business processes and decision making, to drive efficiencies and reduce environmental and operational risks.

2. About You – Minimum Standard Qualifications;

Essential

• Diploma in Aircraft Maintenance or ITor Trade or vocational aircraft maintenance qualification or Degree (B.Eng., BSc) or equivalent in aircraft engineering
• Working knowledge of TRAX at an Airline or MRO environment
• Good understanding of TRAX modules, set up and data clean up
• Good understanding of TRAX eMobility Suite

3. About You – Other Desired Competencies & Skills;

Previous Experience:

Essential

• Minimum 5 years of experience working in TRAX environment. Must be converstant with TRAX settings and modification process.

Job Specific Skills:

Essential

• Must be assessed for leadership skills.
• Computer literate
• Should work independently and in teams
• Work under high pressure environment and high volume of activities 24/7
• Managerial skills – Ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills.
• Ability to train and develop subordinate’s skills.
• Ability to foster teamwork among team

4. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;

• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID;
• Three referees

The deadline for submitting application documents (Only PDF Format) is December 16, 2025. Please apply via the link: https://erecruitment.rwandair.com/.

CLICK HERE TO READ MORE AND APPLY

HR Business Intelligence Analyst at RwandAir Ltd: (Deadline 16 December 2025)

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

Job Title: HR Business Intelligence Analyst

Reports to: Senior Manager, HR Systems & Services

Department: HR & Administration

Location: Kigali International Airport

Job Purpose

Serve as the subject matter expert in HR analytics and automation, championing a data-driven culture across the organization. This role transforms complex workforce data into actionable insights that inform strategic HR and business decisions, drive operational excellence, and enhance employee experience. By leading the design and implementation of advanced analytics, predictive models, and automation solutions, the role empowers HR and business leaders to make evidence-based decisions, fosters analytics capability across teams, and ensures the organization remains at the forefront of people analytics innovation.

1. Key Duties and Responsibilities:
2. Operational

• Design, develop, and maintain HR dashboards and reports using business intelligence tools, providing real-time insights on workforce metrics, trends, and performance indicators.
• Build and maintain robust data models, dashboards, and reporting frameworks that enable self-service analytics and democratize access to workforce insights.
• Design and implement predictive analytics models for workforce planning, including turnover prediction, succession planning readiness, talent pipeline analytics, attrition risk analysis, performance prediction, and recruitment forecasting.
• Conduct advanced statistical analysis to identify patterns, correlations, and insights that inform HR strategy and decision-making.
• In collaboration with IT, develop and maintain automated workflows within the ERP system to streamline HR processes such as onboarding, leave management, and employee lifecycle events.
• Collaborate with the IT department to integrate HR systems and ensure seamless data flow between platforms.
• Monitor system performance and optimize automation scripts for maximum efficiency.
• Ensure data quality and integrity through automated validation rules, exception reporting, and regular data audits.
• Develop automated compliance reporting to ensure adherence to labor laws, regulations, and internal policies.
• Ensure data integrity, privacy, and compliance with all relevant policies and regulations.
• Lead HR analytics projects from requirements gathering through implementation and change management.
• Act as a strategic advisor to HR and business leaders, translating workforce data into actionable insights that inform talent strategy, organizational design, and employee experience.
• Measure and report on the impact of analytics initiatives, continuously seeking opportunities to improve processes and outcomes.
• Partner with HR Business Partners to understand analytics needs and deliver customized insights that support business unit objectives.
• Collaborate with the HR Digital & Employee Experience Specialist and HR Employee Services team to ensure analytics and automation enhance the overall employee journey and improve service delivery.
• Present data insights and recommendations to senior leadership, translating complex analytics into actionable business strategies.
• Mentor and coach HR team members in analytics best practices, fostering a culture of data-driven decision-making.
• Train and support HR team members in using analytics tools and interpreting data insights.
• Drive adoption of analytics tools and insights through effective communication, training, and change management.
• Serve as subject matter expert for HR analytics, lead through influence and drive data analytics adoption across HR and business teams.
• Mentor HR members on data literacy and analytical thinking.
• Build analytics capability within the team and act as a trusted advisor, not just a technical expert.
• Lead cross-functional projects involving multiple stakeholders and systems.
• Stay current with industry trends in HR analytics, automation technologies, and artificial intelligence applications in HR.
• Perform other department duties related to the position as directed by the Head of department.

2. Personal Development

• Take responsibility for own ongoing personal development and growth of expertise.
• Keep abreast with any market trends and developments.

2. About You – Minimum Standard Qualifications;

Bachelor’s Degree in Mathematics, Statistics or Equivalent.

Essential

• Minimum 3 years of experience in HR analytics, business intelligence, or data analysis.
• Proven experience developing dashboards and reports using BI tools (Tableau, or Power BI).
• Demonstrated experience in process automation using RPA tools, workflow automation, or scripting languages.
• Strong ability to learn and understand HR processes, metrics, and KPIs across the employee lifecycle.
• Experience with SQL and data manipulation for complex queries and data extraction.
• Track record of delivering automation solutions that resulted in measurable efficiency gains.

Preferred

• Master’s degree in Data Science, Business Analytics, Information Systems, or related field
• Professional certification in analytics (e.g., Tableau BI Certified: Table Data Analyst or Microsoft Certified: Data Analyst Associate).
• Experience with machine learning and predictive modelling techniques.
• Experience with ERP systems (e.g., Microsoft Dynamics 365).

3. About You – Other Desired Competencies & Skills;

Job Specific Skills:

Essential

• Advanced proficiency in business intelligence tools (Tableau, Power BI).
• Strong programming skills in Python, R, or similar languages for data analysis and automation.
• Expertise in SQL for complex data queries and database management.
• Understanding of statistical analysis and predictive modelling techniques.
• Knowledge of process automation tools (Power Automate, or similar).
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to translate technical concepts for non-technical audiences.
• Project management skills with ability to manage multiple initiatives simultaneously.
• Understanding of data privacy regulations and HR data governance principles.
• Change management skills to drive adoption of new analytics and automation solutions.

Preferred

• Knowledge of API integration and web services.
• Familiarity with agile project methodologies.
• Experience with natural language processing (NLP) for text analytics

4. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;

• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID;
• Three referees

The deadline for submitting application documents (Only PDF Format) is December 16, 2025. Please apply via the link: https://erecruitment.rwandair.com/.

CLICK HERE TO READ MORE AND APPLY

Safety Specialist at RwandAir Ltd: (Deadline 16 December 2025)

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

Job Title: Safety Specialist

Reports to: Safety Manager – Ground & Maintenance

Department: Compliance and Risk

Location: Kigali International Airport (KIA)

Job Purpose

The Ground Safety Officer is responsible for monitoring and coordinating safety activities in ground operations, cargo, and passenger handling. The role ensures hazards and occurrences are reported, investigated, and mitigated, supporting compliance and continuous improvement in ground operations safety.

1. Key Duties and Responsibilities:

• Monitor and coordinate all safety activities in ground, cargo, and passenger handling operations.
• Ensure hazards, incidents, and occurrences are reported and followed up.
• Conduct safety audits and inspections of ground handling activities and facilities.
• Assist in investigating ground operations occurrences, preparing reports, and recommending preventive actions.
• Support ground safety risk assessments and monitor corrective action implementation.
• Participate in accident and incident investigations in ground operations.
• Provide independent safety advice to the Safety Manager and Ground Operations leadership.
• Liaise with heads of departments on ground safety matters.
• Attend and contribute to Ground Operations Safety Action Group (GOSAG) meetings.
• Prepare ground safety performance reports and analysis for submission to the Safety Manager.

2. About You – Minimum Standard Qualifications;

Essential

• Certificate or Diploma in Safety Management Systems (SMS) or equivalent.
• Minimum 2 years’ experience in airline ground operations.
• Sound knowledge of ground handling, passenger, and cargo procedures.
• Computer literacy with ability to use safety and reporting systems.

3. About You – Other Desired Competencies & Skills;

Technical Competencies:

Essential

• Safety Management Systems (SMS)
• Hazard Identification & Reporting
• Audit or Inspection Techniques
• Occurrence Investigation & Reporting
• Regulatory Knowledge (RCARs, ICAO, IATA ISAGO)

Core Competencies:

• Communication & Collaboration
• Analytical & Problem-Solving Skills
• Interpersonal Skills & Teamwork
• Attention to Detail & Accuracy
• Integrity & Professionalism

4. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;

• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID;
• Three referees

The deadline for submitting application documents (Only PDF Format) is December 16, 2025. Please apply via the link: https://erecruitment.rwandair.com/.

CLICK HERE TO READ MORE AND APPLY

 

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