ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization
saving lives in emergencies and using food assistance to build a pathway to
peace, stability and prosperity, for people recovering from conflict, disasters
and the impact of extreme weather shocks.
At WFP, people are at the heart of everything we do and the vision of the
future WFP workforce is one of diverse, committed, skilled, and high performing
teams, selected on merit, operating in a healthy and inclusive work
environment, living WFP's values (Integrity, Collaboration, Commitment,
Humanity, and Inclusion) and working with partners to save and change the lives
of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social
media to keep up with our latest news: YouTube,
LinkedIn,
Instagram,
Facebook,
Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural
working environment.
- WFP invests in the personal & professional development of
its employees through a range of training, accreditation, coaching,
mentorship, and other programs as well as through internal mobility
opportunities.
- A career path in WFP provides an exciting opportunity to work
across the various country, regional and global offices around the world,
and with passionate colleagues who work tirelessly to ensure that
effective humanitarian assistance reaches millions of people across the
globe.
- We offer an attractive compensation package (please refer to
the Terms and Conditions section of this vacancy announcement).
JOB TITLE:
Human Resources Officer - NOB
TYPE OF CONTRACT: Fixed Term
UNIT/DIVISION: Human Resources
DUTY STATION (City, Country): Kigali, Rwanda
DURATION: 1
Year (renewable)
REPORTS TO:
Head of Human Resources
BACKGROUND AND PURPOSE OF THE
ASSIGNMENT:
The Rwanda Country Office operates in a
demanding humanitarian and operational environment that requires consistent,
high-quality human resources service delivery alongside the implementation of
key organizational priorities and transformation initiatives.
In this context, the Human Resources
function must sustain strong operational performance while advancing critical
priorities, including the implementation of the Staffing Framework within
corporate timelines. At the same time, there is a need to continue
strengthening systems, processes and workforce capabilities to ensure long-term
sustainability.
The purpose of this role is to strengthen
the delivery of professional, client focused HR services by partnering with
managers to implement effective HR solutions in line with WFP corporate
priorities. Reporting to the Head of Human Resources, the HR Officer will
support operational continuity, accelerating the execution of key HR
priorities, and contribute to the timely delivery of critical outcomes.
ACCOUNTABILITIES/RESPONSIBILITIES:
1. Deputy Leadership and HR Operations
Management
- Act as Deputy Head of HR supporting the head of human resources
in maintaining operational continuity.
- Lead the HR Operations team, including management of contracts,
payroll coordination, entitlements and separation processes.
- Ensure compliance with WFP HR policies, frameworks and SOPs,
and oversee the quality, accuracy and consistency of HR transactions and
outputs
- Foster a collaborative, accountable and service-oriented
environment within the HR Operations team
- Provide day-to-day guidance and support to HR Operations team
members.
- Maintain a strong partnership with other units to deliver staff
services efficiently
- In collaboration with the Head of HR, enhance coordination and
clarity of roles and responsibilities within the HR Operations team
- Promote sustainable HR operations through strengthened
knowledge sharing, clear processes, and progressive ownership within the
team.
2. Process
Improvement and Digital Transformation
- Contribute to strengthening HR systems, processes and
controls by reviewing and improving SOPs, workflows, documentation and
knowledge-management arrangements, including effective use of Workday,
SharePoint and other corporate HR systems.
3. Strategic HR Projects and Change
Management
- Support and drive completion of key HR transformation
priorities, including implementation of the Staffing Framework within
corporate timelines.
- Coordinate cross-functional HR actions linked to organizational
change
- Monitor progress, identify risks, and propose mitigation
measures
- Contribute to the design and implementation of staff wellbeing
and engagement initiatives, in coordination with broader HR priorities and
organizational needs
- Provide structured updates and recommendations to the Head of
HR and senior management
4. Emergency Response Support
- Provide HR operational support for emergency preparedness and
response
- Ensure rapid deployment of appropriate HR solutions during
scale-up
- Adapt HR processes to meet urgent operational needs while
maintaining compliance
5. HR Advisory and Stakeholder
Engagement
- Build strong partnerships with managers and employees
- Provide proactive HR advice aligned with business needs
- Support workforce planning, staffing decisions and
organizational effectiveness
- Ensure a client-focused and innovative HR service approach
6. Other as required.
FUNCTIONAL CAPABILITIES FOR HR SERVICES:
Employee orientation:
Shows expert knowledge of Country Office /
Division challenges and applies this to provide tailored HR guidance, advice
and support to drive employee engagement. Proactively seeks information on the
local employee context evolution. Manages and applies employee engagement
tactics to influence employee perceptions and to achieve the best outcome for
employees and WFP.
HR Expertise & Policy Knowledge:
Is able to contextualize and apply deep
knowledge of WFP policies and programmes, as well as internal regulations, to
provide insights and advice to key organizational stakeholders. Contributes to
policy development and improvement.
Business Knowledge & Partnership:
Applies expert skill in building strong
partnerships with senior stakeholders to get and in-depth understanding of
WFP's organizational objectives and related operational challenges and
therefore ensure the ongoing alignment of the HR operating model. Applies this
understanding to design people initiatives that support the achievement of
WFP's strategic goals.
Enabling Talent Management Solutions:
Demonstrates deep knowledge of all WFP HR
solutions. Creates plans for their successful implementation and execution, to
contribute to strategic HR and organizational outcomes.
HR Operations Management:
Applies in-depth understanding of WFP HR
Operations to ensure their full alignment with WFP's HR strategy. Drives
continuous HR operations improvement and oversees implementation of changes, by
maintaining robust review processes.
QUALIFICATIONS & EXPERIENCE
REQUIRED:
Education:
Advanced University degree in Human
Resources Management, Public or Business Administration, Industrial Psychology
or related field, or First University Degree with 3 additional years of
relevant experience in the role.
Experience:
At least three years of postgraduate
progressively responsible professional experience in Human Resources in a
similar role
- Proven experience in:
- HR operations management (contracts, entitlements, payroll)
- Team leadership and staff supervision
- HR advisory to managers
- Process improvement and systems (e.g. Workday)
- Experience in organizational change/restructuring/staffing
exercises highly desirable
- Knowledge in Talent Acquisition policies and processes is
desirable
- Experience in humanitarian or UN contexts is an asset
Knowledge & Skills:
- Strong knowledge and experience of HR policies, procedures and
contractual frameworks
- Demonstrated ability to lead teams and manage HR operations
- Strong analytical and problem-solving skills
- Excellent proactivity, anticipatory and adaptability skills
- Ability to drive process improvement and digitalization
initiatives
- Excellent stakeholder management and influencing skills
- Ability to work under pressure and manage competing priorities
- Ability to work in a diverse team and multicultural environment
Languages:
Fluency (level C) in English
This position is opened to Rwandan
nationals only.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the
common standards of behavior that guide HOW we work together to accomplish our
mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals
with disabilities by providing reasonable accommodations throughout the
recruitment process. If you require a reasonable accommodation, please
contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any
application, processing, training, interviewing, testing or other fee in
connection with the application or recruitment process. Should you receive a
solicitation for the payment of a fee, please disregard it. Furthermore, please
note that emblems, logos, names and addresses are easily copied and reproduced.
Therefore, you are advised to apply particular care when submitting personal
information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR
APPLICATION
- All applications must be submitted exclusively through our
online recruiting system. We do not consider CVs or applications sent by
email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and
complete, and that all sections are filled in, including your employment
history, academic qualifications, language skills, and UN grade (if
applicable). Once your profile is completed, please apply, and submit your
application.
- If you experience technical issues while submitting your
application, you may contact us at global.hrerecruitment@wfp.org.
Please note that this email is only for technical issues
with an application - unsolicited applications or documents sent to
this inbox will not receive a reply.
- At the application stage, the only required documents are your
CV and Cover Letter. Additional documents (passport, certificates,
recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to
proceed to the next stage of the recruitment process.
All employment decisions are made on the
basis of organizational needs, job requirements, merit, and individual
qualifications. WFP is committed to providing an inclusive work environment
free of sexual exploitation and abuse, all forms of discrimination, any kind of
harassment, sexual harassment, and abuse of authority. Therefore, all selected
candidates will undergo rigorous reference and background checks.No appointment
under any kind of contract will be offered to members of the UN Advisory
Committee on Administrative and Budgetary Questions (ACABQ), International
Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor,
WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies
within the United Nations system with oversight responsibilities over WFP, both
during their service and within three years of ceasing that service.
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