3 Job Positions at Grand Legacy Hotel: (Deadline 26 January 2026)

 

3 Job Positions at Grand Legacy Hotel: (Deadline 26 January 2026)

Receptionist at Grand Legacy Hotel: (Deadline 26 January 2026)

African Union Avenue-RemeraP.O. Box: 6555, Kigali Rwanda

E-mail: info@grandlegacy.rwWebsite: www.grandlegacy.rw

Tel: 280-408-080 | Cell: (+250)788-303-483

January 12, 2026

VACANCY ANNOUNCEMENT

Grand Legacy Hotel invites applications for the following positions:

I.RECEPTIONIST

POSITION SUMMARY

Grand Legacy Hotel is seeking a motivated, courteous, and professional Hotel Receptionist to join our team. The Hotel Receptionist serves as the primary point of contact for guests and represents the face of the hotel. The role involves delivering friendly, efficient, and professional service to ensure every guest enjoys a welcoming and smooth stay experience.

RESPONSABILITIES

• Process guest check-in and check-out, verify guest details, handle payments, and issue room keys
• Manage individual and group reservations, cancellations, and modifications in the IDS
• Post charges accurately to guest folios and handle cash, credit card transactions, vouchers, and foreign currency exchange
• Promote hotel facilities, room upgrades, and packages to maximize revenue
• Provide information on hotel services, local attractions, transportation, and dining
• Operate the hotel switchboard and direct calls professionally and promptly
• Relay messages, mail, and packages accurately to guests
• Handle guest concerns professionally and escalate major issues when necessary
• Prepare handover and daily shift reports
• Balance cash float and maintain accurate records of transactions
• Maintain key control and follow security and guest data privacy procedures

QUALIFICATIONS & EXPERIENCE

• High School Diploma in Hospitality or related field
• Minimum 2 years of customer service experience, preferably in hotel reception or front office
• Proficiency in IDS systems and Microsoft Office (Word & Excel)

Skills & Competencies

ASA International careers

• Friendly, energetic, and professional customer-focused attitude
• Excellent verbal and written communication skills
• Knowledge of a second language is an added advantage
• Strong attention to detail, especially in billing and cash handling
• Ability to multitask and work under pressure
• Proficiency in Microsoft Office (Word, Excel) and Point of Sale (POS) systems.

CONFIDENTIALITY

• While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
• It is vital that all such information remains confidential and must not be disclosed to anyone outside

The Company, guests and employees, unless otherwise stated

• How to Apply
  Interested candidates are invited to submit their application to:
• info@grandlegacy.rw
• humanresource@grandlegacy.rw

Note: Due to the high volume of applications, Grand Legacy Hotel may not be able to respond to all applicants. Only shortlisted candidates will be contacted.

• Application deadline: January 26, 2026

Waiter/waitress at Grand Legacy Hotel: (Deadline 26 January 2026)

African Union Avenue-RemeraP.O. Box: 6555, Kigali Rwanda

E-mail: info@grandlegacy.rwWebsite: www.grandlegacy.rw

Tel: 280-408-080 | Cell: (+250)788-303-483)

January 16th, 2026

VACANCY ANNOUNCEMENT

Grand Legacy Hotel invites applications for the following position:

I.  WAITER/WAITRESS

To provide prompt, professional, and welcoming food and beverage service to hotel guests. The Waiter/Waitress acts as the face of the hotel’s dining operations, ensuring that guest expectations are met through excellent service, menu knowledge, and attention to detail while maintaining the hotel’s standards of hygiene and presentation.

• RESPONSABILITIES

1. Guest Service & Order Taking

• Welcoming: Greet and seat guests promptly with a smile, presenting menus and explaining daily specials or buffet options.
• Menu Knowledge:Demonstrate a complete understanding of the menu, including ingredients and preparation methods, to answer questions and accommodate dietary restrictions/allergies.
• Order Processing:Take food and beverage orders accurately and enter them into the Point of Sale (POS) system immediately.
• Upselling:Suggest appetizers, premium beverages, or desserts to enhance the guest experience and increase revenue.
• Hotel Knowledge: Answer guest inquiries regarding hotel facilities (e.g., pool hours, gym location) and local area attractions.

2. Service Execution

• Delivery:Serve food and beverages to the table efficiently using proper service techniques (e.g., open-handed service, serving from the correct side).
• Table Maintenance:continuously monitor tables to refill water/wine, remove dirty dishes (busing), and ensure the table remains clean throughout the meal.
• Breakfast Operations:If working morning shifts, assist in setting up the breakfast buffet, refilling food stations, and clearing tables rapidly to accommodate high turnover.
• Room Charges:Correctly process payments, specifically verifying guest room numbers and names for “charge to room” transactions to prevent billing errors.

3. Mise-en-Place & Hygiene

• HACCP:Strictly follow HACCP guidelines and all food handling procedures to prevent cross-contamination and ensure food safety.

• Setup:Prepare the dining room for service by polishing cutlery and glassware, folding napkins, and arranging tables according to the floor plan.
• Side Stations: Ensure service stations (dumbwaiters) are stocked with necessary supplies (cutlery, condiments, linen) throughout the shift.
• Cleanliness:Maintain high standards of cleanliness in the dining area and back-of-house pantry; follow all food safety and hygiene regulations.
• Grooming:Impeccable personal presentation and adherence to the hotel’s uniform policy.

Qualifications & Experience

• Education:High school diploma or equivalent. A certificate in hospitality is an advantage.
• Experience:Previous experience (2+ years) in a hotel or full-service restaurant is preferred, though training is often provided for motivated entry-level candidates.
• Language:Proficiency in English (verbal and written) is essential; knowledge of a second language is a strong asset in international hotels.

Skills & Competencies

• Physical Stamina: Ability to stand and walk for 8+ hours and carry heavy trays.
• Interpersonal Skills:Friendly, polite, and patient demeanor, even when dealing with difficult guests.
• Teamwork:Ability to communicate clearly with the kitchen and other floor staff.
• Attention to Detail: Ability to spot missing items or dirty glassware before they reach the guest.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel) and Point of Sale (POS) systems.

Working Conditions

Schedule:Rotating shifts including early mornings, late evenings, weekends, and public holidays.

• Environment:Fast-paced environment with exposure to hot plates.

• Flexible with working hours and able to work on holidays.

• CONFIDENTIALITY

• While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
• It is vital that all such information remains confidential and must not be disclosed to anyone outside

The Company, guests and employees, unless otherwise stated

How to Apply
Interested candidates are invited to submit their application to:
humanresource@grandlegacy.rw

Note: Due to the high volume of applications, Grand Legacy Hotel may not be able to respond to all applicants. Only shortlisted candidates will be contacted.

• Application deadline : January 26 ,2026

Assistant Food & Beverages Manager at Grand Legacy Hotel: (Deadline 26 January 2026)

African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda

ASA International careers

E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw

Tel: 280-408-080 | Cell: (+250)788-303-483

January 16th, 2026

VACANCY ANNOUNCEMENT

Grand Legacy Hotel invites applications for the following positions:

Assistant Food & Beverages  Manager

POSITION SUMMARY

The Assistant F&B Manager assists in leading and managing all aspects of the hotel’s Food and Beverage division to achieve exceptional guest experiences, maximize profitability, and ensure compliance with quality, hygiene, and safety standards.

RESPONSABILITIES

1. Operational Management & Quality

• Supervision: Oversee the daily operations across all F&B outlets, ensuring smooth service delivery and adherence to standard operating procedures (SOPs).
• Quality Control: Conduct regular checks of service areas, presentation, and food/beverage quality to maintain high standards consistent with the hotel brand.
• Inventory & Ordering: Assist in managing inventory levels, controlling breakage/waste, and coordinating the ordering and receiving of supplies.
• Guest Relations: Handle and resolve guest complaints promptly and professionally, ensuring service recovery and maintaining high satisfaction scores.

2. Financial Performance

• Cost Control: Monitor department expenses, including labor, food costs, and beverage costs, to ensure they remain within budgeted parameters.
• Revenue Generation: Identify and implement strategies to upsell and maximize revenue in all outlets.
• Reporting: Assist the F&B Manager with daily and monthly financial reports, sales analysis, and performance tracking.

3. Team Leadership & Human Resources

• Staffing & Scheduling: Assist with recruiting, training, scheduling, and performance management of the F&B team.
• Training & Development: Conduct ongoing training for staff on service standards, product knowledge, and compliance with health and safety regulations.
• Motivation: Coach and motivate the team to achieve operational goals and foster a positive, productive working environment
• Discipline: Handle disciplinary actions and mediate staff conflicts under the guidance of the F&B Manager and HR.

4. Compliance, Health & Safety

• Regulatory Adherence: Ensure all F&B operations comply with local health codes, licensing requirements, and HACCP (Hazard Analysis and Critical Control Points) or equivalent food safety standards.
• Hygiene: Enforce strict hygiene and sanitation practices in all food preparation and service areas.
• Security: Oversee cash handling, point-of-sale (POS) procedures, and security protocols for guests and staff.

5. Banquets & Events

• Coordination: Support the seamless execution of banquets and catered events, ensuring that client expectations are met regarding food quality, service, and setup.
• Communication: Act as a key liaison between the sales/events team and the service/kitchen teams during events.

Qualifications & Experience

• Education: Degree or Diploma in Hospitality Management, Food & Beverage Management, or a related field is preferred.
• Experience: Minimum of 3 years of progressive experience in F&B operations, with at least 1 year in a supervisory or leadership role within a full-service restaurant or hotel.
• Certifications: Knowledge of food safety standards (e.g., HACCP) and responsible alcohol service (if applicable).

Skills & Competencies

• Leadership: Proven ability to lead, motivate, and manage a diverse team.
• Communication: Excellent verbal and written communication and interpersonal skills.
• Problem-Solving: Strong decision-making skills and the ability to handle pressure and unforeseen operational issues.
• Technical Knowledge: Proficiency with POS systems and basic inventory/cost control software.
• Customer Focus: A strong commitment to delivering outstanding guest service.

• CONFIDENTIALITY

• While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
• It is vital that all such information remains confidential and must not be disclosed to anyone outside

The Company, guests and employees, unless otherwise stated

How to Apply
Interested candidates are invited to submit their application to:

• info@grandlegacy.rw
• humanresource@grandlegacy.rw

Note: Due to the high volume of applications, Grand Legacy Hotel may not be able to respond to all applicants. Only shortlisted candidates will be contacted.

Application deadline: January 26th,2025

 

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