6 Job Positions at Kigali Marriott Hotel: (Deadline 19
November 2025)
Guest Experience Supervisor at Kigali Marriott Hotel:
(Deadline 19 November 2025)
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form
of payment, assigning room, and activating/issuing room key. Set up accurate
accounts for each guest according to their requirements. Enter Marriott Rewards
information. Ensure rates match market codes, document exceptions. Secure
payment prior to issuing room key, verify/adjust billing. Compile and review
daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest
requests, contacting appropriate staff if necessary. Follow up to ensure
requests have been met. Process all payment types, vouchers, paid-outs, and
charges. Balance and drop receipts. Count and secure bank at beginning and end
of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling,
motivating and coaching employees; serve as a role model and first point of
contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop/maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to employee concerns. Follow company
policies and procedures; report accidents, injuries, and unsafe work conditions
to manager; complete safety training and certifications; ensure personal appearance
is clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge guests; anticipate and address
guests’ service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak using clear and professional language; prepare and
review written documents accurately and completely; answer telephones using
appropriate etiquette. Ensure adherence to quality standards. Enter and locate
information using computers/POS systems. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: At least 1 year of supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to being an
equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and experiences of
our associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
Where timeless classics are woven with modern details. Where
business meets pleasure. Where even when travelers are global, they can
experience the local. As a member of the team, you will become part of our
united Four Points by Sheraton community where everyone is welcome, we support
each other, and every hotel matters. We provide exactly what guests need in an
uncomplicated way. If you are seeking opportunities to put guests at ease in a
friendly, genuine and approachable environment, join our team. In joining Four
Points, you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an am
CLICK HERE TO READ MORE AND APPLY
F&B Service Expert at Kigali Marriott Hotel:
(Deadline 19 November 2025)
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that
our guests will enjoy until they ask for their bill. Instead, we want to build
an experience that is memorable and unique – with food and drinks on the side.
Our Guest Service Experts take the initiative and deliver a wide range of
services to make sure that guests enjoy their meal. Whether setting tables,
communicating with the kitchen, interacting and serving guests, or cleaning
work areas and supplies, the Guest Service Expert makes transactions feel like
part of the experience.
No matter what position you are in, there are a few things
that are critical to success – creating a safe workplace, following company
policies and procedures, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional. Guest
Service Experts will be on their feet and moving around (stand, sit, or walk
for an extended time; moving over sloping, uneven, or slippery surfaces),
managing the menu (read and visually verify information), and taking a hands-on
approach to work (move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance and 50 pounds with
assistance; reach overhead and below the knees, including bending, twisting,
pulling, and stooping). Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Service Experts – to get it right
for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work
experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an
equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and experiences of
our associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
Where timeless classics are woven with modern details. Where
business meets pleasure. Where even when travelers are global, they can
experience the local. As a member of the team, you will become part of our
united Four Points by Sheraton community where everyone is welcome, we support
each other, and every hotel matters. We provide exactly what guests need in an
uncomplicated way. If you are seeking opportunities to put guests at ease in a
friendly, genuine and approachable environment, join our team. In joining Four
Points, you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the
best version of you.
CLICK HERE TO READ MORE AND APPLY
Guest Experience Expert at Kigali Marriott Hotel:
(Deadline 19 November 2025)
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in
and check-out. Instead, we want to build and experience that is memorable and
unique. Our Guest Experience Experts take the initiative to deliver a wide
range of services that guide guests through their entire stay. They are
empowered to move about their space and do what needs to be done. Whether
processing operational needs, addressing guest requests, completing reports, or
sharing the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience.
No matter what position you are in, there are a few things
that are critical to success – creating a safe work place, following company
policies and procedures, maintaining confidentiality, protecting company
assets, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Experience Experts will
be on their feet and moving around (stand, sit, or walk for an extended time)
and taking a hands-on approach to work (move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without assistance).
Doing all these things well (and other reasonable job duties as requested) is
critical for Guest Experience Experts – to get it right for our guests and our
business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an
equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and experiences of
our associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art of hospitality,
innovating at every opportunity while keeping the comfort of the oh-so-familiar
all around the globe. As a host with Marriott Hotels, you will help keep the
promise of “Wonderful Hospitality. Always.” by delivering thoughtful,
heartfelt, forward-thinking service that upholds and builds upon this living
legacy. With the name that’s synonymous with hospitality the world over, we are
proud to welcome you to explore a career with Marriott Hotels. In joining
Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the
best version of you.
JW Marriott is part of Marriott International’s luxury
portfolio and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our associates
come first. Because if you’re happy, our guests will be happy. JW Marriott
associates are confident, innovative, genuine, intuitive, and carry on the
legacy of the brand’s namesake and company founder, J.Willard Marriott. Our
hotels offer a work experience unlike any other, where you’ll be part of a
community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts with
the way we take care of our associates. That’s The JW Treatment™. In joining JW
Marriott, you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the
best version of you.
CLICK HERE TO READ MORE AND APPLY
Cluster Purchasing Clerk at Kigali Marriott Hotel:
(Deadline 19 November 2025)
POSITION SUMMARY
Calculate figures for food inventories, orders, and costs.
Maintain clear and organized records to ensure all reports and invoices are
filed and stored properly. Post invoices using computer programs. Conduct
inventory audits to determine inventory levels and needs. Complete requisition
forms for inventory and supplies. Notify manager/supervisor of low stock
levels. Verify and track received inventory and complete inventory reports and
logs. Reconcile shipping invoices and receiving reports to ensure count accuracy.
Receive, unload, and process deliveries. Refuse acceptance of damaged,
unacceptable, or incorrect items. Troubleshoot vendor delivery issues and
oversee return process. Adhere to food safety and handling policies and
procedures across all food-related areas. Monitor PAR levels for all food items
to ensure proper levels.
Report accidents, injuries, and unsafe work conditions to
manager; complete safety training and certifications. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in a
variety of formats (e.g., small print). Visually inspect tools, equipment, or
machines (e.g., to identify defects). Enter and locate work-related information
using computers and/or point of sale systems. Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift, carry, push,
pull, and place objects weighing less than or equal to 50 pounds without
assistance. Move through narrow, confined, or elevated spaces. Move over
sloping, uneven, or slippery surfaces. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping. Perform other reasonable
job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year of
related work experience.
Supervisory Experience: No supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to being an
equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and experiences of
our associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art of hospitality,
innovating at every opportunity while keeping the comfort of the oh-so-familiar
all around the globe. As a host with Marriott Hotels, you will help keep the
promise of “Wonderful Hospitality. Always.” by delivering thoughtful,
heartfelt, forward-thinking service that upholds and builds upon this living
legacy. With the name that’s synonymous with hospitality the world over, we are
proud to welcome you to explore a career with Marriott Hotels. In joining
Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the
best version of you.
JW Marriott is part of Marriott International’s luxury
portfolio and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our associates
come first. Because if you’re happy, our guests will be happy. JW Marriott
associates are confident, innovative, genuine, intuitive, and carry on the
legacy of the brand’s namesake and company founder, J.Willard Marriott. Our
hotels offer a work experience unlike any other, where you’ll be part of a
community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts with
the way we take care of our associates. That’s The JW Treatment™. In joining JW
Marriott, you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the
best version of you.
CLICK HERE TO READ MORE AND APPLY
Cluster Laundry Technician at Kigali Marriott Hotel:
(Deadline 19 November 2025)
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate
with guests/customers to resolve maintenance issues with little to no
supervision. Perform preventive maintenance on tools and equipment, including
cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry
equipment (e.g., tools, radio). Identify, locate, and operate all shut-off
valves for equipment. Maintain maintenance inventory and requisition parts and
supplies as needed. Assure each day’s activities and problems that occur are
communicated to the other shifts using approved communication programs and
standards. Display advanced ability to read standard blue prints and electrical
schematics concerning plumbing and HVAC. Display above average engineering
operations skills and strong general mechanical ability. Display proficiency in
at least three of the following categories, above average skills in three more
of the following categories and basic skills in the remaining categories: air
conditioning and refrigeration, electrical, mechanical, plumbing,
pneumatic/electronic systems and controls, carpentry and finish skills, kitchen
equipment, vehicles, energy conservation, and/or general building management.
Display solid knowledge and skill in the safe use of hand and power tools and
other materials required to perform repair and maintenance tasks. Safely
perform highly complex repairs of the physical property, electrical, plumbing
and mechanical equipment, air conditioners, refrigeration and pool heaters –
ensuring all methods, materials and practices meet company standards and Local
and National codes – with little or no supervision. Troubleshoot and perform
repairs on all types of equipment (e.g., pump and motor replacement), plumbing
(e.g., plunge toilets and unclog drains), electrical equipment including lamps,
air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum
cleaners, internet devices, replace electrical switches and outlets, and
program TV’s. Use the Lockout/Tagout system before performing any maintenance
work. Display advanced knowledge of all engineering computer programs related
to preventative maintenance, energy management, and other systems, including
devices that interact with such programs. Perform advanced troubleshooting of
hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability
to train and mentor other engineers as necessary. Display ability to perform
Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and
procedures; report any maintenance problems, safety hazards, accidents, or
injuries; complete safety training and certifications; and properly store
flammable materials. Ensure uniform and personal appearances are clean and
professional, maintain confidentiality of proprietary information, and protect
company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Adhere to quality
expectations and standards. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Speak with others using clear
and professional language. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance and heavier lifting
or movement tasks with assistance. Move up and down stairs, service ramps,
and/or ladders. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent and
vocational or technical background.
Related Work Experience: Extensive experience and training
in general maintenance, electrical or refrigeration, parts inventory and
requisition, exterior and interior surface preparation and painting.
At least 2 years of hotel engineering/maintenance
experience.
Supervisory Experience: No supervisory experience.
License or Certification: Valid Driver’s License
REQUIRED QUALIFICATIONS
Universal Chlorofluorocarbon (CFC) Certification
Must meet applicable state and federal certification and/or
licensing
requirements.
At Marriott International, we are dedicated to being an
equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and experiences of
our associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art of hospitality,
innovating at every opportunity while keeping the comfort of the oh-so-familiar
all around the globe. As a host with Marriott Hotels, you will help keep the
promise of “Wonderful Hospitality. Always.” by delivering thoughtful,
heartfelt, forward-thinking service that upholds and builds upon this living
legacy. With the name that’s synonymous with hospitality the world over, we are
proud to welcome you to explore a career with Marriott Hotels. In joining
Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the
best version of you.
JW Marriott is part of Marriott International’s luxury
portfolio and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our associates
come first. Because if you’re happy, our guests will be happy. JW Marriott
associates are confident, innovative, genuine, intuitive, and carry on the
legacy of the brand’s namesake and company founder, J.Willard Marriott. Our
hotels offer a work experience unlike any other, where you’ll be part of a
community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts with
the way we take care of our associates. That’s The JW Treatment™. In joining JW
Marriott, you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the
best version of you
CLICK HERE TO READ MORE AND APPLY
Laundry Attendant at Kigali Marriott Hotel: (Deadline 19
November 2025)
Operate and monitor washing, dry cleaning, and drying
machinery, including adding chemicals and cleaning lint traps. Identify stained
or damaged items and determine status for repair, spot treatment, rewash, or
discard. Inspect cleanliness of articles removed from the washer, dryer, or
dry-cleaning machines and place in clean linen carts. Set dryers to designated
times and temperatures based on fabrics contained in load. Remove lint and
debris from dryer screens, dry cleaning filters, and drain trap after each
load. Fold cleaned articles into designated size, either by hand or using
folding machine. Maintain accurate records of items laundered.
Follow all company safety and security policies and
procedures; report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards;
identify, recommend, develop, and implement new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings. Visually
inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit,
or walk for an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 25 pounds
without assistance. Move through narrow, confined, or elevated spaces. Move
over sloping, uneven, or slippery surfaces as well as up and down stairs and/or
service ramps. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Perform other reasonable job duties as requested by
Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
CLICK HERE TO READ MORE AND APPLY
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