5 Job Positions at COPEDU PLC: (Deadline 12 September 2025)
Credit Analyst Officer at COPEDU PLC: (Deadline 12
September 2025)
JOB VACANCY ANNOUNCEMENT
COPEDU PLC, is a trading company engaged in savings and
credits. It was registered as a trading company in the Rwanda Development Board
(RDB) on February 21, 2013, and licensed by the National Bank of Rwanda (NBR)
on 13/03/2014 to operates as a microfinance institution in Rwanda.
Job in Rwanda
COPEDU PLC wishes to encourage all qualified, capable, and
interested candidates to apply for the position of Credit Analyst
Officer.
Department: Credit
Reports to: Head of Credit Department
Location: Kigali
GENERAL DESCRIPTION
The Credit Analyst Officer is responsible
for assessing the creditworthiness of clients by analyzing financial and
non-financial information, evaluating collateral, and ensuring that loan
applications comply with internal credit policies and procedures. The officer
supports the entire credit process, from application review to loan
disbursement follow-up, and contributes to maintaining a high-quality loan
portfolio.
JOB DESCRIPTION
- Receive,
review, and analyze credit applications for accuracy, completeness, and
compliance with internal guidelines.
- Analyze
financial statements, credit reports, and other relevant data to assess
risk and repayment capacity.
- Determine
the level of credit risk and recommend appropriate loan conditions.
- Conduct
client visits and inspect proposed collateral before presenting
recommendations.
- Approve
or reject loan applications in line with the credit policy.
- Calculate
and propose loan interest rates and negotiate terms with clients.
- Provide
clients with clear, transparent, and relevant information on products,
services, fees, terms, and conditions.
- Ensure
all loans comply with regulatory and internal procedures.
- Ensure
ethical conduct by treating clients with respect, honesty, and integrity.
- Monitor
loan repayments, identify potential bad debts, and recommend corrective
actions.
- Conduct
periodic reviews of existing customer accounts to manage risk and optimize
portfolio performance.
- Present
credit files and recommendations to the credit committee.
- Maintain
accurate records and produce periodic reports on credit activities and
portfolio performance.
- Implement
and adhere to institutional credit policies and procedures
- Ensure
clients receive clear, accurate, and relevant information about products,
services, fees, terms, and conditions.
- Perform
any other tasks assigned by the Head of Credit Management.
REQUIRED PROFILE AND QUALIFICATIONS
- Bachelor’s
degree in accounting, Finance, Business Administration, Economics, or
related field.
- At
least 3 years’ experience in credit analysis in Financial Sector.
- Knowledge
of banking/microfinance products, procedures, and regulations.
- Enough
skills in credit risk assessment, financial analysis, and modeling.
- Strong
planning, organizational, and attention-to-detail skills.
- Excellent
communication, interpersonal, and client management abilities.
- High
integrity, ethical judgment, and discretion with sensitive information.
All applications must include:
- A
motivation letter,
- A copy
of the National ID,
- A
detailed Curriculum Vitae (CV),
- Copies
of academic and professional certificates.
What We Offer:
- Competitive
and attractive salary package
- Annual
leave allowance
- Long
service recognition allowance
- Preferential
interest rates on staff loans
- Annual
performance bonus based on individual and company performance
- Medical
insurance coverage
- Supportive
and collaborative working environment
- Opportunities
for continuous professional development and career advancement
- Etc.
Candidates are required to complete the online application
form at the following link: https://forms.gle/Er37j885rCFrQf7u5 no
later than Friday, 12th September 2025. Only selected candidates will be
contacted.
Done on September 1st, 2025.
KABERA RWAGATARE Charles
Executive Director
CLICK HERE TO READ MORE AND APPLY
Head of Business and Financial Product Innovation at
COPEDU PLC: (Deadline 12 September 2025)
JOB VACANCY ANNOUNCEMENT
COPEDU PLC is a trading company engaged in savings and
credits. It was registered as a trading company in Rwanda Development Board
(RDB) on February 21, 2013, and licensed by the National Bank of Rwanda (NBR)
on 13/03/2014 to operate as a microfinance institution in Rwanda.
Job in Rwanda
COPEDU PLC wishes to encourage all qualified, capable, and
interested candidates to apply to the position of Head of Business and
Financial Product Innovation Department.
Department: Business and Financial
ProductInnovation
Reports to: CEO
Location: Kigali
General Description:
The Head of Business and Financial Products Innovation is
responsible for driving COPEDU Plc’s growth through innovative financial
solutions, product development, and market expansion. The role ensures
alignment with the institution’s strategic goals by leading product lifecycle
management, enhancing customer experience, and identifying new business
opportunities. Working cross-functionally, the incumbent fosters a culture of
innovation, customer-centricity, and continuous improvement to maintain COPEDU’s
competitiveness in a dynamic market.
Key Responsibilities
- Develop
and implement the department’s strategic plan in alignment with COPEDU
Plc’s overall vision and objectives.
- Provide
visionary leadership for innovation, transformation, and growth
initiatives across the business and marketing domains.
- Lead
the development and management of annual departmental budgets, strategic
KPIs, and operational work plans.
- Prepares
and evaluates departmental performance indicators to ensure efficiency and
effectiveness.
- Coordinate
the activities of all sub-units under the department, including Banking
and Branch Operations, Marketing, Product Innovation, and Customer
Experience.
- Identify
expansion opportunities for branch networks and participate in feasibility
studies and planning
- Optimize
business actions and ensure the profitability and growth of COPEDU Plc and
its branches.
- Design
and implement the institution’s commercial policy and savings mobilization
strategies.
- Lead
marketing and promotional campaigns for banking services at branch level
and across channels.
- Conduct
comprehensive market research to identify customer needs and analyze
market behavior and trends.
- Develop
tailored communication and promotional strategies for diverse customer
segments in alignment with COPEDU’s strategic objectives.
- Ensure
high standards of customer service and monitor satisfaction levels to
improve loyalty and retention.
- Oversee
implementation of Corporate Social Responsibility (CSR) initiatives.
- Drive
large-scale campaigns to attract key partners and institutional clients.
- Ensure
transparent, timely, and accurate communication about financial products
and services to clients.
- Conduct
consumer education programs to promote financial literacy and informed
decision-making.
- Lead
the design and development of innovative financial products and services
aligned with customer needs and the institution’s vision.
- Identify
market gaps and opportunities for new product offerings or enhancement of
existing ones (including loans, savings, and digital services).
- Develop
comprehensive product strategies including market analysis, target
audience determination, and advertising plans
- Ensure
all product offerings are compliant with internal policies, regulatory
frameworks, and risk guidelines.
- Establish
clear KPIs for each product and measure performance, adoption, and revenue
impact
- Lead,
mentor, and inspire a high-performing, cross-functional team across
marketing, product, customer experience, and branch operations.
- Identify
capacity gaps and implement relevant training or professional development
programs.
Required Qualifications and Skills:
- Bachelor’s
degree in business administration, Marketing, Management, Finance, or a
related field from a reputable university.
- At
least 5 years of experience in the fields of commercial operations,
marketing, or customer relationship management, including a minimum of 3
years in a managerial role in banking sector.
- Strong
understanding of financial product development, market research, and
customer experience strategies.
- Strong
interest in marketing and proven ability to mobilize resources.
- Excellent
negotiation skills.
- Fluent
in Kinyarwanda, English, and/or French, both spoken and written is added
value.
- Demonstrated
leadership skills
- High
ethical standards, integrity, and commitment to driving organizational
growth
All applications must include:
- A
motivation letter,
- A
copy of the National ID,
- A
detailed Curriculum Vitae (CV),
- Copies
of academic and professional certificates.
What We Offer:
- Competitive
and attractive salary package
- Annual
leave allowance
- Long
service recognition allowance
- Preferential
interest rates on staff loans
- Annual
performance bonus based on individual and company performance
- Medical
insurance coverage
- Supportive
and collaborative working environment
- Opportunities
for continuous professional development and career advancement
- Etc.
Candidates are required to complete the online application
form at the following link: https://forms.gle/cD8rLQGKkPiUiuYGA
no later than Friday, 12th September 2025. Only selected candidates will be
contacted.
Done on September 1, 2025.
KABERA RWAGATARE Charles
Executive Director
CLICK HERE TO READ MORE AND APPLY
Relationship Officer at COPEDU PLC: (Deadline 12
September 2025)
JOB VACANCY ANNOUNCEMENT
COPEDU PLC is a trading company engaged in savings and
credits. It was registered as a trading company in Rwanda Development Board
(RDB) on February 21, 2013, and licensed by the National Bank of Rwanda (NBR)
on 13/03/2014 to operate as a microfinance institution in Rwanda.
Job in Rwanda
COPEDU PLC wishes to encourage all qualified, capable, and
interested candidates to apply to the position of Relationship Officer.
Department: Business & Financial product
Innovation
Reports to: Branch Manager
Location: Kigali
GENERAL DESCRIPTION
The Relations Officer is responsible for developing and
maintaining a high-quality client portfolio, with a focus on both credit and
savings products. This role involves financial and non-financial analysis of
loan requests, customer relationship management, financial literacy promotion,
and product cross-selling. The incumbent ensures that all services and
interactions are conducted in line with institutional policies, procedures, and
ethical standards, while actively contributing to the growth of the client base
and portfolio performance.
JOB DESCRIPTION
- Promote
loan products (personal, business, mortgage) to new and existing clients.
- Provide
information on loan terms, eligibility, rates, and benefits.
- Assess
client needs and advise on suitable loan options.
- Explain
the loan application process, documentation, and terms.
- Assist
with loan applications, ensuring accuracy and completeness.
- Coordinate
with the loan processing team to complete paperwork.
- Evaluate
loan eligibility based on financial stability (e.g., credit score,
income).
- Conduct
preliminary credit checks or refer for further assessments.
- Identify
opportunities for cross-selling loans and other financial products.
- Follow
up with clients on loan application status and resolve issues.
- Educate
clients on repayment terms and assist with setting up payment schedules.
- Ensure
compliance with internal policies and regulations.
- Maintain
accurate, confidential records of loan interactions.
- Handle
client queries related to loan status or repayment issues.
- Collaborate
with servicing teams to resolve repayment difficulties.
- Monitor
loan portfolios and address overdue loans or defaults.
REQUIRED PROFILE AND QUALIFICATIONS
- Bachelor’s
degree in management, Business Administration, Marketing, or related
field.
- At
least 2 years of experience in marketing or client management in financial
institutions.
- Proven
sales or customer service experience.
- Exposure
to loan products and financial services.
- Strong
skills in sales, prospecting, and negotiation.
- Excellent
interpersonal, written, and verbal communication skills.
- Proficiency
in office software and digital tools.
- Ability
to perform effectively under pressure
All applications must include:
- A
motivation letter,
- A
copy of the National ID,
- A
detailed Curriculum Vitae (CV),
- Copies
of academic and professional certificates.
What We Offer:
- Competitive
and attractive salary package
- Annual
leave allowance
- Long
service recognition allowance
- Preferential
interest rates on staff loans
- Annual
performance bonus based on individual and company performance
- Medical
insurance coverage
- Supportive
and collaborative working environment
- Opportunities
for continuous professional development and career advancement
- Etc.
Candidates are required to complete the online application
form at the following link: https://forms.gle/hwcrgB3idmmPj1fg8
no later than Friday, 12th September 2025. Only selected candidates will be
contacted.
Done on September 1, 2025.
KABERA RWAGATARE Charles
Executive Director
CLICK HERE TO READ MORE AND APPLY
Branch Manager at COPEDU PLC: (Deadline 12 September
2025)
JOB VACANCY ANNOUNCEMENT
COPEDU PLC, is a trading company engaged in savings and
credits. It was registered as a trading company in the Rwanda Development Board
(RDB) on February 21, 2013, and licensed by the National Bank of Rwanda (NBR)
on 13/03/2014 to operates as a microfinance institution in Rwanda.
COPEDU PLC wishes to encourage all qualified, capable, and
interested candidates to apply for the position of Branch Manager.
Department: Business & Financial Product
Innovation
Reports to: Banking & Branch Network Manager
Location: Kigali
GENERAL DESCRIPTION
The Branch Manager drives branch growth by expanding the
client base, enhancing service quality, and ensuring profitability while
managing risks. Oversees operations, leads the team, and ensures productivity,
customer satisfaction, and seamless service delivery in line with the bank’s
strategic objectives.
JOB DESCRIPTION
- Coordinate
all operational and business activities of the branch to ensure smooth and
efficient service delivery.
- Supervise
all service counters and teller operations, ensuring timely and
customer-focused transactions.
- Implement
and monitor marketing, communication, and sales strategies in alignment
with institutional goals.
- Drive
the recruitment of new customers, ensure their retention
- Develop
and maintain strong relationships with local economic actors, partners,
and stakeholders.
- Identify
local market opportunities, prospects for new clients, and promote the
cross-selling of financial products.
- Promote
financial inclusion through outreach programs and collaboration with
community leaders
- Monitor
the growth in volume, quality, and profitability of banking services
(deposits, loans, savings).
- Ensure
all operations comply with operational manuals, regulatory requirements,
and audit standards.
- Oversee
cash management, account openings, teller operations, reconciliations, and
daily transaction reviews.
- implement
the credit policy effectively and ensure sound management of the branch’s
credit portfolio.
- Monitor
loan performance, customer repayments, arrears, and take necessary
recovery actions.
- Improv
credit quality through regular client engagement and credit follow-ups.
- Ensure
strict adherence to liquidity risk protocols and anti-money laundering
(AML/CFT) procedures.
- Identify
and mitigate fraud risks and uphold the highest standards of customer
protection and ethical conduct.
- Provide
clear and accurate information to clients regarding financial products,
services, terms, and conditions.
- Establish
and maintain systems to receive, analyze, and resolve customer complaints
promptly and professionally.
- Conduct
regular performance evaluations, provide coaching, and build staff
capacity.
- Handle
staff discipline, leave management, and promote teamwork andaccountability
- Ensure
compliance with COPEDU Plc’s internal policies, procedures, and regulatory
requirements.
- Uphold
transparency, fairness, and ethical behavior in all client and staff
interactions
REQUIRED PROFILE AND QUALIFICATIONS
- Bachelor’s
degree in accounting, Finance, Management, Marketing, Business
Administration, or other related fields.
- Minimum
3 years of professional experience in marketing and customer relationship
management, with relevant experience in the banking sector.
- Proficiency
in sales, prospecting, and negotiation techniques.
- Strong
interpersonal, managerial, and leadership skills.
- Proficiency
in office software and digital tools.
- Ability
to work effectively under pressure while delivering on strategic
objectives
All applications must include:
- A
motivation letter,
- A
copy of the National ID,
- A
detailed Curriculum Vitae (CV),
- Copies
of academic and professional certificates.
What We Offer:
- Competitive
and attractive salary package
- Annual
leave allowance
- Long
service recognition allowance
- Preferential
interest rates on staff loans
- Annual
performance bonus based on individual and company performance
- Medical
insurance coverage
- Supportive
and collaborative working environment
- Opportunities
for continuous professional development and career advancement
- Etc.
Candidates are required to complete the online application
form at the following link: https://forms.gle/1XnJ5jk2yx8n2BWr7 no
later than Friday, 12th September 2025. Only selected
candidates will be contacted.
Done on September 1st, 2025.
KABERA RWAGATARE Charles
Executive Director
CLICK HERE TO READ MORE AND APPLY
Cashier at COPEDU PLC: (Deadline 12 September 2025)
JOB VACANCY ANNOUNCEMENT
COPEDU PLC, is a trading company engaged in savings and
credits. It was registered as a trading company in the Rwanda Development Board
(RDB) on February 21, 2013, and licensed by the National Bank of Rwanda (NBR)
on 13/03/2014 to operates as a microfinance institution in Rwanda.
COPEDU PLC wishes to encourage all qualified, capable, and
interested candidates to apply to the position of Cashier.
Department: Business & Financial product
Innovation
Reports to: Back-office Officer
Location: Kigali
GENERAL DESCRIPTION
Reporting to the Back Office Officer the Cashier ensures
accurate cash handling, efficient transaction processing, and compliance with
banking standards while delivering excellent customer service and promoting the
bank’s products.
JOB DESCRIPTION
- Process
and register the routine transactions of bank clients: receive and deposit
funds, make withdrawals, and cash checks.
- Handle
currency exchange operations, Western Union, MoneyGram, etc.
- When
appropriate, kindly and courteously provide clients with information and
recommend COPEDU Plc’s products and services based on their specific
needs.
- Perform
necessary checks to prevent fraud and errors.
- Close
the daily cash registers by generating the daily cash status report.
- Order
and hand over cash registers to the supervisor at the end of the day.
- Report
any anomalies to the supervisor.
- Carry
out other miscellaneous cash operations such as fees for debt certificates
and non-debt certificates, archive fees, delivered sales, etc.
- Maintain
daily transaction records
- Manage
correspondence and balance accounts.
- Answer
customer inquiries and direct them to appropriate service areas.
- Maintain
confidentiality of all customer information.
- Promote
the bank’s products and services.
- Represent
the bank positively, fostering strong customer and co-worker relations.
- Ensure
compliance with internal controls, policies, and procedures for
transaction transparency
REQUIRED PROFILE AND QUALIFICATIONS
- Bachelor’s
degree in accounting, Business Administration, or Finance (fresh
graduate).
- Maximum
age 28.
- Excellent
interpersonal, communication, and customer service skills.
- Detail-oriented
with accuracy in cash handling and daily balances.
- Knowledge
of retail banking regulations and teller responsibilities.
- Proficient
in computers and office software.
- Honest,
discreet, and able to handle confidential information.
All applications must include:
- A
motivation letter,
- A
copy of the National ID,
- A
detailed Curriculum Vitae (CV),
- Copies
of academic and professional certificates.
What We Offer:
- Competitive
and attractive salary package
- Annual
leave allowance
- Long
service recognition allowance
- Preferential
interest rates on staff loans
- Annual
performance bonus based on individual and company performance
- Medical
insurance coverage
- Supportive
and collaborative working environment
- Opportunities
for continuous professional development and career advancement
- Etc.
Candidates are required to complete the online application
form at the following
link: https://forms.gle/CLwrPrYqCHXnyRyq5
no later than Sunday, 7th September 2025. Only selected
candidates will be contacted.
Done on September 1st, 2025.
KABERA RWAGATARE Charles
Executive Director
CLICK HERE TO READ MORE AND APPLY
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