2 Job Positions of Loan Officers and Business and
Operations Manager at TC-Kira MFI Plc: (Deadline 24 March 2026)
JOB ANNOUNCEMENT
Overview of the Organization
Born from the community spirit of Authentic Word
Ministries/Zion Temple Celebration Center (AWM/ZTCC) in 2023, TC-Kira
Microfinance Plc, embarks on a mission to empower Rwandan’s growth through
innovative financial services. Specializing in uplifting SMEs, households and
enterprises, we are setting our sights beyond Rwanda, aiming for a broader
impact across Africa. With us, you are not just a client but a partner in
prosperity.
- Position:
Loan Officers
Number:
One (1)
Type
of contract: Open-ended contract
Responsibilities with regard to credit
The Loan Officer is responsible of the quality loan
portfolio and its growth at the assigned branch with the following duties:
- Mobilize
clients for the purpose of lending to them.
- Train
individual clients and group members in the TC Kira lending methodology.
- Supervise
financial education trainings conducted by clients’ trainer.
- Guide,
monitor, and supervise clients as well as groups activities.
- Evaluate
and assess the credit risk of individual clients and groups by inspecting
business and household of potential clients, appraise client’s business
and repayment capability before disbursing loans.
- Generate
and submit on time accurate documentation to enable loans to be disbursed.
- Maintain
complete and accurate loan documentation in the office and supervise the
maintenance of group record keeping process.
- Follow
up with clients to recover loans.
- Participate
and/or hold cluster meetings.
- Take
individual action as per policy to recover delinquent loans.
- Prepare
and submit reports on the number of clients, repayments, portfolio
quality, loan recoveries and follow-up action on delinquent loans.
- Generate
& develop deposits and new deposit pipeline by providing product
knowledge, customer services and managing customer relationships.
Sell of all financial products, services and delivery
channels
Job application tracking
Develop marketing and work plan for the
establishment of solid clientele base.
- Identify
and sensitize the potential clients in the respective area of operation.
- Advise
clients on the use of TC Kira Plc alternative delivery channels.
- Refer
clients that are illegible for other TC Kira PLC products to the
respective departments.
Main Performance Measures
- Portfolio
at risk (PAR).
- Value
of outstanding portfolio (Average portfolio).
- Number
of loan clients.
- Growth
in the number of loan clients.
- Growth
in the value of outstanding portfolio.
- Growth
of the saving portfolio.
- Number
of saving clients.
Requirements
Hold a Bachelor’s degree in business, management,
finance/accounting, or related fields with minimum of two (2) years of recent
overall experience in sales and/or marketing.
Key technical skills and knowledge required:
* Knowledge of cost analysis techniques;
* Knowledge to analyze complex financial information &
Produce reports;
* Communication skills;
* Judgment & Decision-Making Skills;
* High Analytical Skills;
* Interpersonal skills;
* Time management Skills;
* Complex Problem solving;
* Flexibility Skills;
* Personal computer and data entry experience,
* The ability to maintain a professional, courteous demeanor
even under high-pressure circumstances,
* Knowledge of banking software and terminology,
* Knowledge of banking rules and regulations,
* Ability to process customer requests, identify problems
and provide solutions aiming to grow assets and liabilities,
* Fluent in Kinyarwanda, English and/or French, knowledge of
all is an advantage.
- Position: Business
and Operations Manager
Number:
One (1)
Type
of contract: Open-ended contract
Responsibilities:
The responsabilities of Business and operations manager are
as follows:
- Identify
and develop new business opportunities,
- Making
market initiatives and maximize business performance to reach the customer
and company goals,
- Achieving
better business practices,
- Build
relationships with customers, suppliers, distributors, partners and
vendors,
- Evaluate
existing partnerships and sales efforts with an eye toward building on
what works and changing what does not,
- Manage
key client relationships and works to build new ones,
- Expand
the profile and reach of the company and its brans,
- Leads
sales, marketing, customer-service, and client relationship management
teams,
- Develop
and strengthens internal and external relationship that will lead to
increased lead generation and market share,
- Build
cross-functional teams to guide and nourish sustainable, long-term growth,
- Tracks
emerging markets and trends,
- Fosters
and works to maintain an entrepreneurial growth culture, throughout the
company and across all teams and work functions,
- Identify
and recommends new products and services,
- Propose
and develop strategic partnerships,
- Help
to shape the company’s long-term objectives and determine plans for how to
meet them,
- Research
and identify new markets,
- Provide
advice on product deveopment distribution and promote strategies,
- Identify
sponsorship opprotunities, including non profit organizations,
- Build
and maintain relationship with Vendors,
- Conduct
webinars nad presentations to raise the brand or product profile,
- Help
direct development of customer-facing web platform and digital
experiences.
Requirements
The Business and operations Manager shall have a bachelor
degree in accounting, finance, banking, economics, business administration,
business law or related field with a minimum working experience of ten (10)
years in financial/banking sector in which five (5) were in a managerial
position.
Key technical skills and knowledge required:
* Knowledge of cost analysis techniques,
* Knowledge to analyze complex financial information &
produce reports,
* Good communication skills,
* Judgment & Decision-Making Skills,
* High Analytical Skills,
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Laptop computers
* Interpersonal skills,
* Time management Skills,
* Complex Problem solving and conflict management skills,
* Accountability skills,
* Able to work under pressure,
* Flexibility Skills,
* Personal computer and data entry experience,
* The ability to maintain a professional, courteous demeanor
even under high-pressure circumstances,
* Knowledge of banking software and terminology,
* Knowledge of banking rules and regulations,
* Ability to process customer requests, identify problems
and provide solutions aiming to grow assets and liabilities,
* Fluent in Kinyarwanda, English and/or French, knowledge of
all is an advantage.
Interested candidate must sent the application (in one PDF
document) includes cover letter, CV and copy of degrees at email: info@trustcapitalkira.com on
24h March 2026 at midnight.
NB:
- Only
applications sent via the above e-mail will be considered.
- Only
Candidates with the right qualifications and relevant experience shall be
shortlisted and contacted.
- Incomplete
applications shall be rejected.
Done at Kigali, on 12th March 2026
KIRUHURA Jean de Dieu
Managing Director
TC-Kira MFI Plc
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