Part 2 MIFOTRA Psychometric Test Questions and Answers

 

Part 2 MIFOTRA Psychometric Test Questions and Answers 

As you progress in your career within the public service, the challenges you face become increasingly nuanced. The second half of the MIFOTRA psychometric question bank focuses heavily on high-level operational decision-making, conflict resolution, and risk management. This post provides a deep dive into questions 51 through 100, offering a comprehensive look at how to handle disgruntled stakeholders, manage shifting project scopes, and ensure quality control. These scenarios are designed to simulate real-world pressures, ensuring you are fully prepared for the "Situational Judgment" portion of the test.

Building on the basics, this set focuses on handling complex workplace scenarios and operational decision-making.

51. Customer complains about quality. How do you respond?

A. Ignore it

B. Offer discounts only

C. Blame customer

D. Investigate and improve quality

Correct Answer: D

52. Assigned a task outside your scope. What should you do?

A. Ask others to take over

B. Refuse

C. Request training

D. Learn independently without support

Correct Answer: C

53. You don’t understand an idea. What shows active listening?

A. Pretend to understand

B. Ask clarifying questions

C. Interrupt

D. Nod passively

Correct Answer: B

54. A high-reliability organization values:

A. Continuous learning and improvement

B. Blame culture

C. Resistance to change

D. Complacency

Correct Answer: A

55. Risky but lucrative investment—what do you do?

A. Reject immediately

B. Ask others to decide

C. Invest without analysis

D. Conduct a risk assessment

Correct Answer: D

56. When should feedback be given?

A. Regularly and constructively

B. Only after mistakes

C. Once a year

D. Only in reviews

Correct Answer: A

57. Upset customer complains about delay. How do you listen?

A. Refund immediately

B. Defend delay

C. Blame customer

D. Apologize and investigate

Correct Answer: D

58. Client requests a feature outside scope. What do you do?

A. Evaluate feasibility and impact

B. Accept immediately

C. Refer elsewhere

D. Reject outright

Correct Answer: A

59. Late afternoon and tasks remain. What is best?

A. Focus on most important tasks and stop after

B. Plan to work at night

C. Work until all done

D. Stop immediately

Correct Answer: A 

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60. Error in a financial report. What is your first step?

A. Inform stakeholders and correct it

B. Cover it up

C. Ignore it

D. Blame others

Correct Answer: A

61. When evaluating solutions, consider:

A. Speed only

B. Cost only

C. Popularity

D. Feasibility, effectiveness, and impact

Correct Answer: D

62. You have two weeks for a task that takes a few days. What do you do?

A. Work slowly until deadline

B. Assess importance and schedule appropriately

C. Rush immediately

D. Ignore until deadline

Correct Answer: B

63. Avoiding all unknown risks is the best approach.

A. True

B. False

Correct Answer: B

64. All spiders have eight legs.

A. True

B. False

Correct Answer: A

65. Supply chain disruptions due to weather activate a:

A. Contingency plan

B. Risk assessment

C. Expansion strategy

D. Marketing campaign

Correct Answer: A

66. Evaluating complex equipment features requires:

A. Implement immediately

B. Trust testimonials

C. Reject outright

D. Evaluate features, compatibility, and feedback

Correct Answer: D

67. Project needs more funding. What do you do?

A. Abandon it

B. Prepare a detailed funding proposal

C. Use personal funds

D. Ignore issue

Correct Answer: B

68. Purpose of root cause analysis:

A. Assign blame

B. Fix symptoms

C. Find cheapest solution

D. Identify underlying causes

Correct Answer: D

69. How do you make meetings productive?

A. No structure

B. End early

C. Set clear agendas and goals

D. Attend unprepared

Correct Answer: C

 

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70. New regulation impacts operations. What do you do?

A. Seek legal advice only

B. Challenge immediately

C. Assess impact and develop compliance plan

D. Ignore it

Correct Answer: C

71. First step in solving a complex problem:

A. Define the problem

B. Find solutions

C. Analyze root cause

D. Gather data

Correct Answer: A

72. Prioritizing multiple requests:

A. Based on relationships

B. Based on urgency and impact

C. Ignore

D. First come, first served

Correct Answer: B

73. Shortcut compromises quality. What do you decide?

A. Reject shortcut and protect quality

B. Ignore suggestion

C. Implement shortcut

D. Blame employee

Correct Answer: A

74. Most important factor in new strategy:

A. Ease

B. Financial gain

C. Risks and drawbacks

D. Alignment with values

Correct Answer: C

75. Managing a global team effectively requires:

A. Off-hour meetings

B. Ignoring time zones

C. Overlapping working hours

D. Independent work

Correct Answer: C

76. Everyone wants too much from you today. What do you do?

A. Reassess what’s achievable

B. Refuse everything

C. Try to do all

D. Work until time runs out

Correct Answer: A

77. Competitor launches threatening product. Best response?

A. Analyze and differentiate

B. Cut prices immediately

C. Copy the product

D. Ignore it

Correct Answer: A

78. The most urgent tasks are always the highest priority.

A. True

B. False

Correct Answer: B

79. Water boils at 100°C at sea level.

A. True

B. False

Correct Answer: A

 

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80. When prioritizing tasks, consider:

A. Procrastination

B. Urgency and importance

C. Random choice

D. Preference

Correct Answer: B

81. Lateral thinking involves:

A. Unconventional solutions

B. Traditional methods

C. Avoiding creativity

D. Ignoring alternatives

Correct Answer: A

82. Cost-saving idea may affect quality. What do you do?

A. Ask others to decide

B. Implement immediately

C. Reject without thought

D. Evaluate feasibility and impact

Correct Answer: D

83. Main benefit of brainstorming:

A. One idea

B. No collaboration

C. Limited creativity

D. Diverse ideas

Correct Answer: D

84. Adapting to sudden changes requires:

A. Ignoring changes

B. Sticking rigidly to plan

C. Seeking clarification

D. Delaying indefinitely

Correct Answer: C

85. Member feels overwhelmed. How do you respond?

A. Change subject

B. Show empathy and ask questions

C. Give instant solutions

D. Criticize time management

Correct Answer: B

86. Appointment at 7:00 pm, 30-min drive. Best plan?

A. All answers

B. Leave at 6:45 pm

C. Leave by 6:30 pm

D. Leave exactly at 6:30 pm

Correct Answer: C

87. Implementing a new process requires:

A. Research and stakeholder involvement

B. Waiting for orders

C. Acting impulsively

D. Avoiding change

Correct Answer: A

88. First step when facing a complex problem:

A. Analyze data

B. Implement solution

C. Ask colleagues

D. Define the problem

Correct Answer: D

89. Always complete the easiest tasks first.

A. True

B. False

Correct Answer: B

 

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90. Electricity can travel through water.

A. True

B. False

Correct Answer: A

91. Time management requires:

A. Prioritization and planning

B. Procrastination

C. Overloading tasks

D. Ignoring deadlines

Correct Answer: A

92. Response to conflicting info:

A. Evaluate credibility and seek evidence

B. Avoid deciding

C. Dismiss all

D. Accept what matches beliefs

Correct Answer: A

93. In rapidly changing markets, you should:

A. Ignore changes

B. Blame others

C. Analyze and adapt strategy

D. Stick rigidly to plan

Correct Answer: C

94. Supporting an overwhelmed team member involves:

A. Adding workload

B. Dismissing concerns

C. Adjusting workload and providing support

D. Ignoring issue

Correct Answer: C

95. Conflicting reports received. What do you do?

A. Choose favorite

B. Ignore both

C. Verify and compare information

D. Let others decide

Correct Answer: C

96. Member misses deadlines consistently. Best action?

A. Private discussion to understand causes

B. Public reprimand

C. Ignore it

D. Transfer immediately

Correct Answer: A

97. Scope creep occurs. Immediate action?

A. Blame stakeholders

B. Ignore it

C. Reassess objectives and communicate

D. Abandon project

Correct Answer: C

98. Importance of diversity of thought:

A. Everyone agrees

B. Encourages groupthink

C. Slows decisions

D. Brings varied perspectives

Correct Answer: D

99. Supplier offers exclusive partnership. What do you do?

A. Reject immediately

B. Ask others only

C. Evaluate benefits, risks, and opportunities

D. Accept without analysis

Correct Answer: C

100. A process becomes inefficient. First step?

A. Replace staff

B. Identify root cause

C. Add resources

D. Wait

Correct Answer: B

 

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